Keep your security risk at a minimum through constant monitoring and validation of security devices. The Sun Managed Operations for Security services provide a complete and robust IT infrastructure security solution based on ITIL standards to reduce network and systems vulnerability and risk to you. Take the burden from your IT staff and let Sun security experts monitor and manage your end-to-end network security devices including firewalls, Virtual Private Networks (VPN) and Intrusion Detection and Prevention Systems (IDS/IPS). These services are delivered remotely as part of our Sun Managed Operations Portfolio.
Full integration into Sun Managed Operations architecture. All network components are treated as security devices
Helps meet regulatory compliance policies to avoid heavy fines and penalties
24x365 monitoring and management and proactive vulnerability detection
Reduces the risk of financial loss and damaged reputation caused by hacker attacks and data theft
Provides around-the-clock security experts to manage and monitor security appliances
Relieves system administrators from burden of being security experts
Integrates end-to-end Security Solutions
Makes the most out of your IT investment into IT security infrastructure such as firewalls and VPN
Architecture based on ITIL-based standard managed operations procedures
Meets customer Service Level Agreements, and ensure integrity of data with efficient and consistent procedures
Security solution helps to meet regulatory requirements such as Sarbanes Oxley, Basel ll, HIPAA, and EU data protection directive
Cost savings and efficient delivery with ITIL-based architecture covering the full stack including applications
Service Offerings
Firewall monitoring and management service:remote monitoring and management of the physical device, security event monitoring, and management of the firewall policy
VPN (Virtual Private Network) monitoring and management service:remote monitoring and management of the physical device, VPN link monitoring, and management of the VPN connection LAN to LAN
Intrusion Detection / Prevention Systems (IDS/IPS) management service:remote management of the physical device, security event monitoring, management of the IDS signature policy
Continuous Risk Assessment (CRA): Systematic scans of the customers environment either from an external source or from within the environment itself. for the specific, defined IP addresses . Daily scanning. Changes to the customer network/servers detected between two scans result in an incident ticket to validate its planned and not accidental/hostile. CRA is used to scan IP addresses. The external scan is used to review customer perimeter security. CRA is certified to provide audits for mastercard/visa standards in Ecommerce
Sun Managed Operations Services provides management and monitoring of critical systems supporting Coventry’s core business. This includes rapid technical issue remediation and root cause analysis on a 24x7 basis. Sun issues a notification alert within 15 minutes of an issue impacting service and immediately dedicates expert personnel to address the problem and minimize performance degradation and downtime.
