Sun's unique delivery approach is centered around a selective-sourcing business model, where our customers have the flexibility to choose the service features they need and for the duration that suits them. Through our highly skilled resources, proven methodologies based on ITIL best practices, and innovative technology, Sun's Managed Services helps you address your IT challenges and achieve the quality of service your business demands.
At a Glance
Customer Business Drivers / IT Challenges
Sun Managed Services Benefits
Optimizing IT Infrastructure
Use predictive management techniques to control heterogeneous applications and infrastructure
Adapt to new technologies and changing business requirements with flexible outsourcing solutions
Ebay: "They (Sun Managed Services) keep the infrastructure running smoothly so we can be thinking about the next big thing."
Maintaining IT Service Continuity
Minimize service outages, lower business risks, and reduce the threat of financial loss with 24x7x365 continuous management of your operations through Sun
Vodafone España: Achieve 99.9% system availability
Retain Control of IT Environment
Retain control of the IT environment at all times with Sun Managed Services
Choose selective sourcing rather than outsourcing: Hire Sun to manage only what you want managed, for the length of time that you want it managed, remotely and/or onsite
National Grid Wireless: Built trust and confidence with senior management
Reducing Security Risks
Meet regulatory and compliance requirements by monitoring security devices from the network layers through the application layer
Protect entire IT environment from security breaches and leaks with predictable backup and recovery operations
Chicago Public Schools: Improved security and firewall protection
Address Staffing Shortfalls
Extend staff and fill gaps with skilled resources to meet short- or long-term needs
Shorten learning curves with knowledge transfer from Sun when bringing operations back in-house
Coventry Building Society: Saved 100 staff hours for out-of-patch
Managing IT Infrastructure Costs
Reduce annual operating costs by hundreds of thousands of dollars with lower engineering and integration costs, lower software license fees, and better alignment between IT strategies and business goals
Kokusai Kogyo: Reduced system administration costs by 40%
Callidus Software: Passed 50% cost savings to customers through subscription services
Contact Sun
Discuss your IT business needs with a Sun sales representative. The Sun representative will help you understand Sun's products and services.
A key component of the Sun Remote Operations Management solution includes management of CPS's 600 routers and switches, WAN and LAN interfaces, and other ancillary equipment. Sun also helps CPS achieve nearly $1 million in annual savings. "With a network that supports more than 100,000 PCs and 900 servers at 600 sites, Sun [Remote] Operations is essential in helping us keep the Chicago Public School network functioning smoothly" - Maurice Woods, deputy CIO, PMO services.
