Skip to Content Java Solaris Communities About Sun How to Buy United States Worldwide

OpenSolaris Subscription Service

OpenSolaris Subscriptions

OpenSolaris subscriptions include access to the support and tools you need to help run and maintain your OpenSolaris deployments.

Key Benefits

Receive product resolution from Sun with customer error escalation to engineers.
Receive world class time to resolution.
Help improve your productivity by spending more time focusing on critical projects and less on fixing problems.
Receive automatic notification of package updates.
Receive support for 18 months while leveraging the newest technologies in OpenSolaris.

Resources

Frequently Asked Questions for OpenSolaris Support

Hardware Compatibility List

Crimson Consulting Whitepaper Comparison of Sun and Red Hat Support

End Of Service Life for OpenSolaris Support

OpenSolaris Product Lifecycle Page

Which Plan is Right for You?

Two flexible support levels are available:

Subscription Features	OpenSolaris Production Subscription Support	OpenSolaris Essential Subscription Support
Pricing starting at $324
Telephone Support	24 x 7 1 hr response time for Priority 1 calls
Online and e-mail Technical Support		8 x 5 business hours 48 hour response¹
OpenSolaris Full Releases and Package Updates
OpenSolaris Error Escalation
OpenSolaris Error Logging
Knowledge Base Access
Sun Alerts and Notifications
^Notes: ^{Service Life: Each OpenSolaris release will be supported for a minimum of 18 months.} ^{English only support available} ¹ ^{Available for one to two socket systems.}

Contact Sun

Sun offers telephone support during stated coverage hours. In the United States, call 1-800-USA-4SUN (1-800-872-4786). Customers outside the United States may call a regional support number.

For additional questions please contact your authorized Reseller or your local Sun sales representative.

Contact Sun

Print-friendly Page

Future Proof the Datacenter

Watch how Sun increased storage capacity by 244%, increased computer power by 456%, cut energy costs by 60% and were awarded $1.2 million in rebates...

Watch Now