Overview Offerings Capabilities Perspectives Get Started Get Started with Sun Professional Services Learn more about accelerating your business with Sun Professional Services. Sun Professional Services offer both a Service Definition Workshop and an Operations Capabilities Assessment to help you get started. Both sets of services are first steps designed to help you conceptualize your IT service needs in alignment with you business goals. Service Definition Workshop Utilizing an interactive workshop format, Sun's consultants work with you to: Understand and define the challenges of your current IT environment Articulate the operational vision that best meets your organization's business needs, and Develop an action plan for getting there Operations Capabilities Assessment: Know where you Stand Sun's OCA provides an objective, quantitative assessment of the people, process and tools factors that define and organizations ability to delivery IT-based services reliably, cost-effectively and flexibly. This service delivers a portrait of the current state of IT department operations capabilities, identifies gaps and issues and recommends a road map for improvement. Contact Me 1-800-USA-4SUN (872-4786) (US) 1-800-722-4SUN (4786) (Canada)

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