Partnership: A unique technical community focused on services solutions by promoting knowledge share between Sun and our customers.

 
 
Accomplished by:
  • IT Operations Best Practice Sharing
  • Networking with Community Members
  • Face-to-Face interaction with Sun Executives and Program Owners
  • Actionable Input provided directly to Sun driving continuous improvement
 
 
Program Objectives:
- Partnership: promote shared partnership between Sun and our SunUP Network Customers
- Customer-focus based on direct customer input:
  • establish top Sun priorities
  • improve Sun products and processes
- Measurability: define actionable goals and measurable milestones with accountable executive owners (via closed loop process)
 
 

The knowledge gained from this collaboration drives best practices, process improvements, cultural and organizational changes that will help reduce the frequency of failure due to people, process and product, thereby providing a more reliable environment to run a mission critical business.

For more information on the SunUP Network Program and upcoming SunUP Network forums, please contact your local Sun Account Team or Sun sales representative .