1. Download and install the latest version of the Sun StorageTek Common Array Manager
2. After download is completed, login to CAM and Select "Sun Connection" from the left frame.
3. Complete the section for Sun Online Account and password.
4. Provide any required proxy information.
5. Select the Fault Management check box.
6. Submit the request.
7. You will receive an email acknowledgement of your activation request.

Shared Shell
http://sun.com/sharedshell or http://sun.com/123

Sun StorageTek Common Array Manager (CAM): Software used to manage the Sun StorageTek modular array family of products - specifically ST2500, ST6130, ST6140, and ST6540..

Sun Shared Shell: Software that allows Sun Service Engineers, under the customer’s control, to remotely view and diagnose the customer's Sun products. The Sun Shared Shell tool is a Java application that provides secure, shared, remote access to a shell session viewed by both the customer and the Sun Service Engineer at the same time.