The Sun Service Definition Workshop provides an in-depth assessment of
your IT and business goals, and establishes a clear and executable plan
to assure that your objectives are properly aligned to achieve long term
success. Utilizing an interactive workshop format, Sun consultants work
with you to understand the challenges of your current IT environment,
articulate the operational vision that best meets your organization's
business needs, and develop an action plan that is strongly connected to
and driven from actual business requirements for getting there.
Key Benefits
Gain a greater understanding of your IT management operations in terms of financial, IT process, and business procedures
Set clear IT management goals to best meet your business needs
Reduce risk by leveraging Sun's expertise and leading-edge methodologies to help realize your vision
Achieve stakeholder buy-in through key executive participation throughout the workshop
Review your complete multivendor environment management requirements, focusing on business-critical areas
Key Sessions Covered in the Sun Service Definition Workshop
Features
Benefits
Assessment of Business Objectives
Sets a clear path for IT and operations improvement by focusing on issues related to governance, business objectives, and IT funding priorities.
Review of IT initiatives
Provides an in-depth analysis of key performance inidicators and ensures risk and dependencies are clearly identified.
Transition Planning
Establishes a clear roadmap for success taking into account critical issues such as key roles and responsibilities, potential issues, and transition handover.
Service management
Helps to make the tough planning decisions and maximixe ROI by scoping out issues such as internal vs. outsourcing decisions and ongoing cost control measures.
Take the Next Step
Get Started with Sun Service Definition Workshop today
Watch how Sun increased storage capacity by 244%, increased computer power by 456%, cut energy costs by 60% and were awarded $1.2 million in rebates...
