Sun Hardware Service Plans
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Sun Hardware Service Plans are an enhanced support offering designed to meet the unique needs of customers seeking hardware-only support. With Sun Hardware Service Plans, you receive the services you need to help optimize performance and improve availability from the people who know Sun hardware best. Features include hardware service coverage, telephone and online technical support, knowledgebase access, and Sun alerts and notifications. What does all this mean to you? You can run your operations with confidence knowing you’re backed by Sun. » Please view the Sun Hardware Service Plans Datasheet.
Years ago, with the introduction of SunSpectrum Support, Sun set the standard for fully-integrated hardware and operating system (OS) service coverage. Today, the single-price, total-system approach provided by a Sun System Service Plan remains the best option if you are running the Solaris or Windows OS on your Sun hardware. Choose a Sun Hardware Service Plan only if you will not benefit from the value and ease of integrated hardware and OS support. 
Help me select my Service PlanTo learn more about Sun Hardware Service Plans, contact your Sun Sales Representative or Sun Authorized Reseller. |
HighlightsThe Sun Advisory Panel is a global community of Sun customers and technology users that want to influence the development and continuous improvement of Sun products and services by participating in discussions, surveys and other activities.
"My IT staff members are experts in their field. So, when they call vendors for technical support, it's critical, and not something on which we can wait a day. We wanted a vendor that we could rely on for expert OS support. That’s why we went with Sun."
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