SunSpectrum Support is a portfolio
of service plans for systems, storage, software and the enterprise that focuses on delivering proven expertise and responsive,
consistent service quality, to help you achieve high
availability within your IT infrastructure.
You've come to expect the best in support from
Sun, and when you choose SunSpectrum Support, you
receive the same, trusted Sun expertise across
all our Service Plan options - whether we're providing
support for your systems, storage, or software.
Source: J.D. Power and Associates, October 2007. J.D. Power and Associates Certified Technology Service and Support Program, developed in conjunction with SSPA. For more information, visit www.jdpower.com or thesspa.com.
Why SunSpectrum Support?
When you choose SunSpectrum Support, you get more than the typical service relationship. With one overarching support agreement, Sun provides you with virtually everything you need: integrated hardware and operating system support for your systems; hardware and firmware support for your data storage; operating system-specific coverage; and options for your production system software.
You maintain control by selecting the precise level of service you need for individual system performance. As you move up to higher level plans, coverage hours broaden, response time commitments quicken, and issue escalation is accelerated. Simply choose any or all of the Sun Service Plans you need, and relax. Your coverage is all under one Sun.
Help me select my Service Plan
To learn more about any of the Service Plans available through SunSpectrum Support, contact your Sun Sales Representative or Sun Authorized Reseller.
The Sun Advisory Panel is a global community of Sun customers and technology users that want to influence the development and continuous improvement of Sun products and services by participating in discussions, surveys and other activities.
"My IT staff members are experts in their field. So, when they call vendors for technical support, it's critical, and not something on which we can wait a day. We wanted a vendor that we could rely on for expert OS support. That’s why we went with Sun."
Watch how Sun increased storage capacity by 244%, increased computer power by 456%, cut energy costs by 60% and were awarded $1.2 million in rebates...
