With decades of systems and storage expertise, Sun knows how to store your data securely, manage it intelligently, and provide ready access to itall so you can maximize its use to grow your business and gain competitive advantage. Our reliable services and support give you confidence that your information will be available when you need it and your business will be resilient to change.
The SunSpectrum Support portfolio has been enhanced to include an advanced
support offering for storage: Sun
StorageTek Service Plans. This support offering for storage builds on
the strengths of both the Sun and legacy StorageTek support offerings to help
you get the most out of your Sun storage systems and meet your need for data
availability.
Why SunSpectrum Support?
When you choose SunSpectrum Support, you get more than the typical service relationship. With one overarching support agreement, Sun provides you with virtually everything you need: integrated hardware and operating system support for your systems; hardware and firmware support for your data storage; operating system-specific coverage; and options for your production system software.
You maintain control by selecting the precise level of service you need for individual system performance. As you move up to higher level plans, coverage hours broaden, response time commitments quicken, and issue escalation is accelerated. Simply choose any or all of the Sun Service Plans you need, and relax. Your coverage is all under one Sun.
Help me select my Service Plan
To learn more about Sun StorageTek Service Plans or any of the Service Plans available through SunSpectrum Support, contact your Sun Sales Representative.
The Sun Advisory Panel is a global community of Sun customers and technology users that want to influence the development and continuous improvement of Sun products and services by participating in discussions, surveys and other activities.
"My IT staff members are experts in their field. So, when they call vendors for technical support, it's critical, and not something on which we can wait a day. We wanted a vendor that we could rely on for expert OS support. That’s why we went with Sun."
Watch how Sun increased storage capacity by 244%, increased computer power by 456%, cut energy costs by 60% and were awarded $1.2 million in rebates...
