Skip to Content Java Solaris Communities About Sun How to Buy United States Worldwide

Service Plans for Systems

Overview

At A Glance Systems Storage Software Enterprise

Service Plans for Systems

Years ago, with the introduction of SunSpectrum Support, Sun set the standard for fully-integrated hardware and operating system (OS) service coverage. Today, the single price, total-system approach provided by a Sun System Service Plan remains the best option if you are running the Solaris or Windows OS on your Sun hardware.

The services and support provided by Sun System Service Plans can help you boost system availability, create IT efficiencies, reduce budgetary risk, squeeze more value from your IT assets, and eliminate separate operating system (OS) licensing/subscription costs.

Integrated Support for the Hardware and Operating System

Service Plans for Systems Running Solaris OS
Service Plans for Systems Running Windows OS

What about the Linux OS?

There are a variety of Linux licensing models, and to meet your unique needs, Sun offers Sun hardware and Linux support separately. Choose a Sun Hardware Service Plan to receive the hardware coverage you need and add a Sun Software Service Plan for enterprise class SUSE Linux Enterprise Server Support or a Red Hat Subscription.

Why SunSpectrum Support?

When you choose SunSpectrum Support, you get more than the typical service relationship. With one overarching support agreement, Sun provides you with virtually everything you need: integrated hardware and operating system support for your systems; hardware and firmware support for your data storage; operating system-specific coverage; and options for your production system software.

You maintain control by selecting the precise level of service you need for individual system performance. As you move up to higher level plans, coverage hours broaden, response time commitments quicken, and issue escalation is accelerated. Simply choose any or all of the Sun Service Plans you need, and relax. Your coverage is all under one Sun.

Help me select my Service Plan

To learn more about Service Plans for Systems or any of the Service Plans available through SunSpectrum Support, contact your Sun Sales Representative or Sun Authorized Reseller.

Contact Sun

Print-friendly Page

Highlights

The Sun Advisory Panel is a global community of Sun customers and technology users that want to influence the development and continuous improvement of Sun products and services by participating in discussions, surveys and other activities.

Sun Advisory Panel

"My IT staff members are experts in their field. So, when they call vendors for technical support, it's critical, and not something on which we can wait a day. We wanted a vendor that we could rely on for expert OS support. That’s why we went with Sun."

Min Kangg, Director of IT, Internet Brands

Future Proof the Datacenter

Watch how Sun increased storage capacity by 244%, increased computer power by 456%, cut energy costs by 60% and were awarded $1.2 million in rebates...

Watch Now