Service Science at Sun

Scientific Foundation for Services

Service Science at Sun

Sun's Services Science initiative is a highly collaborative, interdisciplinary approach that brings together customers, industry, academia and governments to more systematically address the development of new services. This study addresses the intersection between client need, best practices and proven scientific approaches - providing the best utility for our customers.




Industry Resources

Service Research and Innovation Initiative (SRII)

The SRII Initiative engages corporations, governments and academic institutions to better understand the services market landscape, leveraging our respective and unique strengths. Sun Microsystems, Inc. serves as Board Members to the SRII.

Service, Research & Innovation Community

SRIC is an online community that will enable Industry, Governments and Academia to share information, connect with peers and collaborate on service research and innovation.

Putting the Science into Service, a talk at ICICA'07, by Andy Ma, Senior Manager at Sun

Sun's perspective on Service Science, Innovation, and R&D.


Service Science: Areas of Research at Sun

  • Autonomics
  • Remote Monitoring & Management
  • Predictive Modeling & Analysis
  • Eco Services
  • Open Services
  • Social Networking & Virtual Worlds for Service Delivery
  • Service Algorithms
  • Services Oriented Configuration Management Database
  • Self-Serviced Managed Services
  • Autonomic Discovery of System Topology
  • Real-time Deterministic Root Cause Analysis
  • Service Delivery for The Long Tail Market Economy
  • Servicing Red-shifted Applications
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Videos & Podcasts

Service Science and Innovation

Listen to Kevin Ellis, Director of Service Science and Innovation Office and Alok Rishi, Chief Technologist for Service Science, discuss Sun's collaboration with industry and academia in the field of service science and the solutions that will result from this innovation.

Service Science at Sun

Find out how Sun is putting the science into research, design, development, and deployment of services-driven solutions.

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Real Life Application of Sun's Service Science & Innovation

SmartSpaces

Carnegie Mellon University, SunLabs, and Sun's Service Science collaboration to build sensor-enabled. SmartSpaces that are people/context-aware - with potential application in smart, remotely managed large-scale, distributed, sensor-rich datacenters.

Sun Modular Datacenter Remote Management

Remote Monitoring and Management of an entire datacenter which includes the environment, power, networks, systems, storage, and software.

"Remote Management of Datacenter built in a coal mine"

Sun Modular Datacenter (SunMD formerly Project Blackbox) lowered in abandoned Japanese coal mines as part of an underground datacenter setup. Sun's Remote Monitoring and Management Services enable such "remote" operation of such a datacenter.

Future Proof the Datacenter

Watch how Sun increased storage capacity by 244%, increased computer power by 456%, cut energy costs by 60% and were awarded $1.2 million in rebates...