Additional Services for Solaris 10

Sun Service Plans
»   Solaris 10 OS
»   Solaris 10 Support
Additional Services for Solaris
»   Software Release and Entitlements
»   Solaris Operating System on x86 Support
»   Solaris Subscriptions FAQ
»   Solaris Subscriptions Guide
»   Sun Update Connection
»   Solaris 10 Component Support Updates
»   Solaris 9 Component Support Updates
»   Solaris 8 Component Support Updates
»   Training and Certification
»   Solaris Operating System (OS) Vintage Support
»   Solaris Operating System Freeware Software Support
 

In addition to Solaris Subscriptions, Sun provides a complete portfolio of services for Solaris 10 that help customers, partners, and developers make the new features in Solaris 10 OS work to maximum advantage. Whether you're migrating from a previous version of the Solaris OS, or from another operating system, the portfolio of services for Solaris 10 OS is designed to pay benefits at every phase of the new technology adoption cycle.

Key Benefits
  • Transition to the Solaris 10 OS more quickly, easily, and with lower risk
  • Best-in-class Solaris 10 OS expertise — straight from the source
  • Comprehensive education and training paths for your team
  • Increase long-term ROI potential
 
 
Migration and Performance Services
Sun Migration Services
(including upgrading from older versions of Solaris to Solaris 10)
A comprehensive suite of services and tools for customers who want to migrate to Sun's hardware or upgrade to the most current software. Protect your application investments, meet more demanding service levels and smoothly transition to the latest Sun platforms with help from Sun experts.
Using Sun's comprehensive, continuous improvement methodology for IT management, this service helps you gain objective, quantified insight to improve IT operations efficiency. It also identifies gaps and issues to be addressed, prioritized by benefits and time horizon. Sun experts will help you better prepare for integration of new technology, applications or service provisioning.
Sun's i-Runbook for Solaris 10 gives you an automated, secure approach to both documenting and managing your operating system environment based upon both your internal and industry best practices.
Managed Services
Sun manages customer systems while IT staffs come up to speed on new technologies. Afterwards, Sun returns the data center management to customers.
Sun manages customer data center operations, focused on achieving mutually agreed Service Level Agreements (SLAs).
Solaris 10 OS Learning and Certification Paths
Provides an overview on the new features and enhancements of the Solaris 10 OS.
Accelerated training for Solaris 8 and Solaris 9 users to quickly transition to the Solaris 10 OS
Accelerated training for other UNIX/Linux users to quickly transition to the Solaris 10 OS
An all-inclusive training option designed to train and certify teams of experienced UNIX/Linux administrators on the Solaris 10 OS
Full slate of role-based learning, learning paths and multi-modal learning options for the Solaris Operating System
Additional Support Plans
SunSpectrum support engineers and technicians are already Solaris 10-ready, able to support Solaris 10 OS customers and respond to service requests.
Get comprehensive support on previous versions of Solaris.
 
 

The portfolio of Services for Solaris 10 OS is constantly growing and changing to meet customer requirements. To find out more, contact your local Sun sales office, send us a contact request, or contact your local Sun-authorized partner.

Spotlight

"My IT staff members are experts in their field. So, when they call vendors for technical support, it's critical, and not something on which we can wait a day. We wanted a vendor that we could rely on for expert OS support. That’s why we went with Sun."