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Solaris Subscriptions service plans cover enterprises running the Solaris OS on your choice of platform, including Sun SPARC and Sun or third-party x64/x86 hardware. They feature simple, per-system pricing based on the number of processor sockets in each system. Sun offers Solaris Subscriptions at Basic, Standard, and Premium levels.
For customers who want support for the leading edge Solaris technology, Basic installation and configuration support for Solaris Express Developer Edition is now included with your Solaris Subscription.
 Learn More about Solaris Express Developer Edition support options
If you want integrated hardware and Solaris OS support, opt for a Sun System Service Plan . Sun System Service Plans, part of the Spectrum portfolio, provide a combination of hardware service coverage, telephone and online technical support, and Solaris updates.
If you have programming questions, get help fast with Sun Developer Expert Assistance , a dedicated online, service for code level developer support, providing such help as sanity checks, workarounds and best practice guidance.
Solaris Subscription Comparison table
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Installation Assistance
8 x 5 business hours
48 hour response*1 |
12 x 5 business hours
4 hour response |
24 x 7
Live call transfer for Priority 1 calls |
24 x 7
Live call transfer for Priority 1 calls |
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*1 |
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Not Included
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*3 |
*3 |
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(varies by component)
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Not Included |
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Number of systems supported per plan |
Single*6 |
Single |
Single |
Site-Wide*7 |
Notes:
*1 Basic initial installation and configuration phone assistance.
*2 Solaris Express Developer Edition release binaries only available for the x64/x86 platform. Installation/Configuration support only available for latest version and for 1-2 socket systems. Support starts with Solaris Express Developer Edition 9/07 release
*3 Solaris Express Developer Edition support is limited to Basic level of installation and configuration support with 48 hour response time. No patches or updates available for Solaris Express Developer Edition.
*4 Note that community supported freeware is not supported by Sun
*5 Binary and source code compatibility for the Solaris2.6 through S10 OS and source between Solaris 10 deployment platforms.
*6 Basic level of service only available for 1-2 socket systems.
*7 for Sun and non-Sun x64/x86 systems. Customized site-wide Solaris Everywhere Plans are ideal for customers that are building out their horizontal infrastructure based on Sun and non-Sun x64/x86 hardware.
The price is based on U.S. list price. All prices quoted are in U.S. dollars. Local prices may vary. Prices are subject to change. |
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About All Subscription Plans
Solaris Subscriptions are available on a per system basis, one plan supports one system. If you have multiple systems, you need to purchase multiple plans or purchase a site-wide Solaris Everywhere plan. See all plan features
Solaris OS version coverage: Solaris Subscriptions cover all Solaris versions supported under the Solaris product life cycle. Several features of Solaris Subscriptions are available for Solaris 10 only, as noted.
Solaris OS platform coverage: Solaris Subscriptions support hundreds of non-Sun x64/x86-based systems and SPARC-based systems. Visit the BigAdmin System Administration Portal for complete list of supported platforms.
Related support: Solaris Subscriptions do not include support for all software items that may be shipped with the Solaris Operating System, such as development tools. See Solaris 10 11/06 Component Support Update for complete information. For support with migration and performance services, managed services, and learning and certification paths, see Additional Services for Solaris 10 OS.
Contract renewal: To renew Service Plan contract, use our Support Service Plan Renewal Request Form . For a comprehensive listing of Sun's service offerings, please refer to our service listing.
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