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Sun StorageTek Service Plans are built on the strengths of both the Sun and legacy StorageTek support offerings to help you get the most out of your Sun storage systems and meet your need for data availability. You can take advantage of service and support features that help protect your technology investments and enable business agility and growth.
Sun StorageTek Service Plans provide dependable, reliable, and efficient service via customer support engineers, which means faster answers to problems. Telephone support features unlimited calls during chosen coverage hours and customer-defined priority, and you can take advantage of one-stop multivendor troubleshooting to assist with difficult-to-isolate interoperability issues. In addition, around-the-clock access to online resources, such as Sun's online knowledgebase and collaborative remote diagnosis, help arm you with the tools you need to prevent problems. Help me select my Service PlanTo learn more about Sun StorageTek Service Plans, contact your Sun Sales Representative or Sun Authorized Reseller. |
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