Solaris 8 Operating System HW 5/03 Component Support

Sun Service Plans
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Solaris 8 OS HW 5/03
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The following table lists the components of the Solaris 8 Operating System (OS) HW 5/03 media kit, and shows the support provided for these components under SunSpectrum program and Software Only Support contracts.

All Sun software is covered by the Sun Microsystems, Inc. standard software warranty support. Terms can be found at global warranty terms and conditions.

Solaris 8 OS HW 5/03 Supported Components
Solaris 8 OS HW 5/03 Media Kit Component
Support
Warranty
Solaris 8 OS HW 5/03 Installation CD (Multilingual)
Supported
Standard
Solaris 8 OS HW 5/03 Software CDs, including:
  • Java 2 Software Development Kit (SDK), Standard Edition 1.2.2_10
  • Netscape Communicator 4.7x
  • Freeware (only Sun supported software)

Extra Access Directory:

  • Solaris Volume Manager
  • SunScreen Lite
  • Solaris Logical Volume Manager Java GUI Interface
  • Solaris Volume Manager WBEM/CIM API
All software supported
Exceptions:
  • Java Development Kit (JDK) 1.1.8 : No support contract available
  • Java 2 Software Development Kit (SDK) 1.2.2 : No support contract available
  • Solaris Logical Volume Manager Java GUI Interface - No support contract available
  • Solaris Volume Manager WBEM/CIM API - No support contract available
  • Netscape Communicator 4.7x - No support contract available
  • Freeware (only Sun supported software) - Refer to the Solaris OS freeware support Web page
Standard
Solaris 8 OS 02/02 Languages CD
Supported
Standard
Solaris 8 OS HW 5/03 Software Supplement CD
Supported
Standard
Solaris 8 OS 02/02 Documentation CDs
Supported
Standard
Solaris 8 OS HW 5/03 DVD (includes all of the above)
Supported
Standard
Sun Management Center 3.0 CD
Base product is supported. Optional additionally licensed products require the purchase of a license before a support contract
Standard
Sun ONE Advantage Software CD:
  • iPlanet Directory Server Version 5.1
  • iPlanet Application Server Enterprise Edition Version 6.5
  • iPlanet Integration Server EAI Edition Version 3.0
  • iPlanet Message Queue for Java Version 2.0
Not supported under Solaris OS support. Licensed only for evaluation and development, not deployment. Once the necessary deployment license has been purchased an additional contract is required for support. Please refer to the support Web page for more information about Sun ONE support offerings. No charge technical support for most Sun ONE products is available through the Sun Software Forum. Newsgroup availability is subject to change.
Standard
Forte Developer 6.0, Update 2 CD
Not supported under Solaris OS support. Licensed only for evaluation. Once the necessary deployment license has been purchased an additional contract is required for support. Please refer to the support Web page for more information about Sun Support offerings.
Standard
Forte for Java, Community Edition 3.0 CD
Not supported under Solaris OS service contract. Customer may purchase developer support by referring to Sun Developer Connection's Web page.
Standard
StarOffice 5.2 CD
Not supported under Solaris OS service contract. Customer may purchase a separate support contract by referring to the general software support web pages.
Standard
Gnome 2.0 (web download for SPARC and x86)
Supported
Standard (excluding defective media)
Oracle 9i Software CDs
No support contract available from Sun. For further information refer to the Oracle site.
Defective media only
Solaris OS Software Companion CD
No support contract available
Defective media only