Sun Modular Datacenter Suite of Services

Which level of service is right for you?

Enterprise Service Plan:

There comes a time for many of our customers when buying support for their site as a whole, rather than on a unit by unit basis, makes better business and financial sense. When it comes to a comprehensive solution for the Sun MD, Sun is there to help with Service Plans for the Enterprise.

With one overarching support agreement, Sun provides you with virtually everything you need: integrated hardware and operating system support for your systems; hardware and firmware support for your data storage; operating system-specific coverage; and options for your production system software.

Sun Hardware Service Plan:

The Service Plan for the Sun MD includes:

• Support for all embedded software
• Support for the system hardware and software used for monitoring and management.
• Support for environmental infrastructure components such as: fire suppression system, chiller, etc.

Warranty

Warranty service is included with the price of the product. Sun has included special features for the Sun MD beyond our standard warranty.

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