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Sun End of Service Life (EOSL) Policy

End of Service Life (EOSL)
»	Recent EOL/EOSL Announcements
»	Solaris Operating System (OS) Retirement Support
»	Solaris Life Cycle Model

Sun makes support available on products for five (5) years after the Last Ship Date (LSD). The period from the LSD through the EOSL Date is referred to herein as the EOSL period (EOSL Period).

Table of Contents

End of Life/Service Life Definitions
End of Service Life Policies for Software Support
Solaris EOSL information for Specific Versions

EOSL Definitions

Software Product:
Any binary software programs listed in the standard price lists published by Sun from time to time, (ii) any updates/upgrades, and (iii) any related user manuals or other documentation.

Hardware Product:
The hardware systems (including components) listed in the standard price lists published by Sun from time to time.

Product:
The Software Product or Hardware Product.

End of Life (EOL):
Sun determines that the software product or hardware product will no longer be licensed or sold.

End of Version (EOV):
Sun no longer licenses a specific version of a Software Product but continues to license new versions of the Software Product for sale.

Last Ship Date (LSD):
The date that Sun ceases to ship the Hardware Product, a specific version of a Software Product, or the Software Product, as indicated in the EOV or EOL announcement issued by Sun.

End of Service Life (EOSL) Date:
The date on which Sun ceases to provide services for a Hardware Product or Software Product under a support contract or on a time and materials basis. Sun documentation refers to EOSL by month and year, e.g. 7/03. The last day of the applicable month is the EOSL date for a product.

End of Service Life (EOSL) for Software Support

During the EOSL Period, support is offered in two phases, the Full Support Phase and the Limited Support Phase. The length of the Full Support Phase will vary by Product. See Table 1 below for a list of Full and Limited Support Phases by Product.
Full Support Phase:
During the Full Support Phase, Sun will provide Customers with support in accordance with the Customer's support contract with Sun (including the applicable Service Listing) as set forth at: http://www.sun.com/service/servicelist/.

Limited Support Phase:
During the Limited Support Phase, Sun will provide Customers with support in accordance wth the Customer's support contract with Sun (including the applicable Service Listing) as set forth at: http://www.sun.com/service/servicelist/ . However, Customers will not be entitled to submit bugs or to receive new patches from Sun.

EOSL Timelines

Software Product Family	Full Support	Limited Support
Solaris OS	2 Years	3 years
Java System Software	1 Year	4 years
Other Sun Unbundled Software	3 Years	2 Years
Third Party Partner Software	1 Year	4 Years

»	Additional Java technologies information
»	Additional Linux information
»	Additional StarOffice 6.0 information
»	Recent EOSL Announcements

Note: When a Sun Unbundled Software product is bought stand alone, it will carry the Unbundled Software EOSL Support policy. However, if this same product is included in a software bundle (for example, the Java Enterprise System), then the component product takes on the EOSL Support policy for the software bundle.

End of Service Life (EOSL) Support for Sun Hardware Products

Sun will make support available for five years after the Last Ship Date. Sun may elect to cease offering support for a specific Hardware Product before the end of the five-year EOSL period. If this occurs, Sun will provide Customers with at least three months' notice of its plans to discontinue support. Sun documentation refers to EOSL by month and year for Hardware Products,for example 7/2003. The last day of the applicable month is the EOSL Date for a hardware product.

For additional information regarding Sun hardware product EOL/EOSL, Sun support contract customers should log in to the Sun System Handbook on SunSolve.

For more information or specific questions regarding Sun EOL or EOSL products, please contact the Sun End of Service Life team.

EOSL Policy for Upgraded Sun Fire V1280/4800/6800/12K/15K Systems:

If a customer upgrades an existing UltraSPARC III-based system (V1280/F4800/F6800/F12K/F15K) to support UltraSPARC IV or UltraSPARC IV+ processors, the EOSL of the upgraded system will default to the EOSL of the UltraSPARC IV/IV+ system (E2900/E4900/E6900/E20K/E25K).

PLEASE NOTE: Upgraded systems do not formally change from Sun Fire V1280/4800/6800/12K/15K to Sun Fire E2900/E4900/E6900/E20K/E25K. Once upgraded to support USIV or USIV+, they do assume the new EOSL date, however the original server names/designations remain the same.

See Details of the Solaris Life Cycle Model