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Sun Software Service Plans and Subscription Support

Sun Software Service Plans and Subscription Support

Having a Sun Software Service Plan or Subscription is an easy and efficient way to maximize your investment in Sun software. Sun offers a variety of options that provide telephone and online technical support; software updates and upgrades; as well as self-help tools and notifications. All plans are available with varying levels of support so you get the help you need as promptly as your business needs require.

Key Benefits

  • Maintain control by selecting the precise level of service you need for the software you use
  • Improve service levels to your customers
  • Maximize internal resources
  • Manage change
  • Improve business agility
  • Gain control over your IT System
  • Reduce total cost of ownership

Resources

Whitepaper on Sun Support vs Red Hat Support

 

Testimonials


"My IT staff members are experts in their field. So, when they call vendors for technical support, it's critical, and not something on which we can wait a day. We wanted a vendor that we could rely on for expert OS support. That’s why we went with Sun."
Min Kangg
Director of IT, Internet Brands

See All Customer Snapshots

 
 
Which Plan is Right for You?

The following required modules are included in the Sun Application Readiness Service:

Sun Software Service Plans provide comprehensive support for your Sun software and offer additional proactive features such as a dedicated customer service team and interoperability support. Available for the following Sun Software products: SunCluster, SunRay Server Software, Storage Software, StarOffice and many many more.
Solaris Subscriptions offer individual-system or enterprise-wide support for Solaris on Sun and non-Sun SPARC and x64/x86 systems. (If you need integrated hardware and Solaris OS support, opt for a Sun System Service Plan)
OpenSolaris Subscriptions include access to the expertise and tools you need to run and maintain your OpenSolaris deployments.
MySQL Enterprise is available in four tiers — choose the service level that best meets your needs.
The Java MultiPlatform Support Offering helps you increase availability in your mission-critical environment through dedicated support for Java-based applications running on Solaris, Windows and Linux.
Sun is here to help you through the cycles of designing, developing, deploying and maintaining your applications. We offer a variety of services for developers.
 
 
 
 
Take the Next Step
Contact your local Sun sales representative or your Authorized Sun Reseller to learn how you can begin to maximize your IT investment, improve compliance, reduce risk, adapt to business change and experience fewer unplanned and expensive IT outages.

Future Proof the Datacenter

Watch how Sun increased storage capacity by 244%, increased computer power by 456%, cut energy costs by 60% and were awarded $1.2 million in rebates...

Resources
SunSpectrum Support Services
Sun Services Customer References
Sun Wins JD Powers award
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