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Service plans for VMware Infrastructure Product Suite Software

Sun Service Plans

Sun offers the VMware Infrastructure product suite on Sun hardware systems with full support from Sun. Customers can now capitalize on the high performance, scalability and energy efficiency of Sun's x64 servers while leveraging VMware's ground-breaking virtualization solutions to improve asset utilization, operational efficiency, and business agility.

Sun offers the following service offerings for the VMware Infrastructure product suite.

Service Plans for VMware Infrastructure Product Suite Features
VMware Products
Included Service Plan
VMware Virtual Infrastructure 3 Enterprise
Sun Software Premium Service Plan, Sun Software Standard Service Plan
VMware Virtual Infrastructure 3 Standard
Sun Software Premium Service Plan, Sun Software Standard Service Plan
VMware VirtualCenter Server
Sun Software Premium Service Plan, Sun Software Standard Service Plan
 
 
 
Overview Sun Software Service Plan

The chart below outlines the features included with each Sun Software Service Plan:

Sun Software Service Plan Overview
Sun Software Service Plan Level
Features
Sun Software Premium Service Plan
Provides coverage around the clock, 7 days a week. It combines the fastest response times with additional features such as one-stop interoperability assistance for your mission-critical Sun software.
Sun Software Standard Service Plan
Offers extended local business hours coverage for 12 hours a day, five days a week. Choose this offering if you need technical support during normal business hours.
 
 
 
For More Information
For information on VMware software, please visit theVMware Infrastructure 3 Web site.

For additional information on VMware support, please visit the VMWare Support Web site.

For more information about Sun Software Service Plans, contact your Sun Sales Representative, send us a contact request, or contact your local Sun-authorized partner.

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