Product Warranty for Desktops & Workstations
 
Warranty Term
Phone Coverage/ Call-Back Response
On-Site Coverage / Response Times
Delivery Method
Customer Installable Hardware Product
Ultra 10
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Ultra 20
3 Years
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Ultra 20 M2
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Ultra 24
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Ultra 25
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Ultra 40 M2
3 years
Business Hours/8 hours
Business Hours/Next Business Day
On-Site or Customer Replaceable Unit
Yes
Ultra 40
3 Years
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Ultra 45
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Ultra 60
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Ultra 80
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Sun Blade 100
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Sun Blade 150
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Sun Blade 1000
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Sun Blade 1500
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Sun Blade 2000
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Sun Blade 2500
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Sun Java Workstation W1100z
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Sun Java Workstation W2100z
1 Year
Business Hours/ 8 hours
Business Hours/ Next Business Day
On-Site or Customer Replaceable Unit
Yes
Sun Ray 1
5 Years
Business Hours/ 8 hours
Not Applicable
Return to Sun
Yes
Sun Ray 100
3 Years
Business Hours/ 8 hours
Not Applicable
Return to Sun
Yes
Sun Ray 150
3 Years
Business hours/ 8 hours
Not Applicable
Return to Sun
Yes
Sun Ray 170
3 Years
Business Hours/ 8 hours
Not Applicable
Return to Sun
Yes
Sun Ray 2
3 Years
Business hours/ 8 hours
Not Applicable
Return to Sun
Yes
Sun Ray 2FS
3 Years
Business Hours/ 8 hours
Not Applicable
Return to Sun
Yes
Sun Ray 270
1 Year
Business Hours/ 8 hours
Not Applicable
Return to Sun
Yes
 

Business hours and extended business hours for each country are listed at www.sun.com/service/serviceplans/localinfo.xml.

For additional warranty information about your Sun desktop or workstation, please contact your local Sun sales office or representative.

 
 
Services Sun Recommends

The following list of services are the recommended basic services for your desktop or workstation