Overview Desktops Servers Storage Network & Security Options Tape Storage Disk Systems Storage Networking Open Storage EOL Storage Products Warranty Term Phone Coverage/ Call-Back Response On-Site Coverage/ Response Times Delivery Method Customer Installable Hardware Product Sun Fire X4140 Server 3 Years Business Hours/ 8 hours Next Business Day, Local Business Hours On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun Fire X4150 Server 3 Years Business Hours/ 8 hours Next Business Day, Local Business Hours On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun Fire X4240 Server 3 Years Business Hours/ 8 hours Next Business Day, Local Business Hours On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun Fire X4500 Server 2 Year2 Business hours/ 8 hours Business hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun Fire X4540 Server 2 Years Business Hours/ 8 hours Next Business Day, Local Business Hours On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun Storage 7110 Unified Storage System 1 Year Business Hours/ 8 hours Next Business Day, Local Business Hours On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun Storage 7210 Unified Storage System 2 Years Business Hours/ 8 hours Next Business Day, Local Business Hours On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun Storage 7310 Unified Storage System 3 Years Business Hours/ 8 hours Next Business Day, Local Business Hours On-Site or Customer Replaceable Unit No SW Warranty including phone support: 90 days Sun Storage 7410 Unified Storage System 3 Years Business Hours/ 8 hours Next Business Day, Local Business Hours On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun Storage J4200 Array 3 Years Business Hours/ 8 hours Not Applicable Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun Storage J4400 Array 3 Years Business Hours/ 8 hours Not Applicable Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun Storage J4500 Array 3 Years Business Hours/ 8 hours Not Applicable Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 5220/5320 3 Years Business Hours/8 Hours Year 1 - Next Business Day Response/Year 2 and 3 - Return to Sun Year 1 - On-Site/Year 2 and 3 - Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 5800 2 Years Business hours/ 8 hours Next Business Day Response On-Site or Customer Replaceable Unit No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 2510 Array 3 Years Business Hours/ 8 hours Not Applicable Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 2530 Array 3 Years Business Hours/ 8 hours Not Applicable Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 2540 Array 3 Years Business Hours/ 8 hours Not Applicable Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 6140 Array 3 Years Business Hours/ 8 hours Business Hours/Next Business Day on-site Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 6540 Array 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 6580 Array 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 6780 Array 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 2501 SAS Expansion Array 3 Years Business Hours/ 8 hours Not Applicable Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 3120 SCSI Array 2 Years Business hours/ 8 hours Year 1 - Business Hours/ 2nd Business Day, Year 2 - Not Applicable Year 1 - On-site Year 2 - Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 3320 SCSI Array 2 Years Business hours/ 8 hours Year 1 - 2nd Business day/ Year 2 - Return to Sun Year 1 - On-site Year 2 - Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 9990V/9990 System 3 Years 7x24/Customer Defined Priority 7x24/4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 9985V/9985 System 3 Years 7x24/Customer Defined Priority 7x24/4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek D240 Media Tray 2 Years Business hours/ 8 hours Year 1 - Business Hours/ 2nd Business Day, Year 2 - Not Applicable Year 1 - On-Site Year 2 - Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek V2X2/V2X4f System (SVA) 3 Years 7x24/Customer Defined Priority 7x24/4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product