|
Desktops
|
|
|
|
|
|
|
Warranty Term
|
Phone Coverage/ Call-Back Response
|
On-Site Coverage/ Response Times
|
Delivery Method
|
Customer Installable Hardware Product
|
|
Sun Blade 150
|
|
|
1 Year
|
Business Hours/ 8 hours
|
Business Hours/ Next Business Day
|
On-Site or Customer Replaceable Unit
|
Yes
|
|
Sun Blade 1500
|
|
|
1 Year
|
Business Hours/ 8 hours
|
Business Hours/ Next Business Day
|
On-Site or Customer Replaceable Unit
|
Yes
|
|
Sun Blade 2500
|
|
|
1 Year
|
Business Hours/ 8 hours
|
Business Hours/ Next Business Day
|
On-Site or Customer Replaceable Unit
|
Yes
|
|
Sun Java Workstation W1100z
|
|
|
1 Year
|
Business Hours/ 8 hours
|
Business Hours/ Next Business Day
|
On-Site or Customer Replaceable Unit
|
Yes
|
|
Sun Java Workstation W2100z
|
|
|
1 Year
|
Business Hours/ 8 hours
|
Business Hours/ Next Business Day
|
On-Site or Customer Replaceable Unit
|
Yes
|
|
Ultra 20
|
|
|
3 Year
|
Business Hours/ 8 hours
|
Business Hours/ Next Business Day
|
On-Site or Customer Replaceable Unit
|
Yes
|
|
Ultra 40
|
|
|
3 Year
|
Business Hours/ 8 hours
|
Business Hours/ Next Business Day
|
On-Site or Customer Replaceable Unit
|
Yes
|
|
Sun Ray 1
|
|
|
5 Year
|
Business Hours/ 8 hours
|
Not Applicable
|
Return to Sun
|
Yes
|
|
Sun Ray 100
|
|
|
3 Year
|
Business Hours/ 8 hours
|
Not Applicable
|
Return to Sun
|
Yes
|
|
Sun Ray 150
|
|
|
3 Year
|
Business Hours/ 8 hours
|
Not Applicable
|
Return to Sun
|
Yes
|
|
