Overview Desktops Servers Storage Network & Security Options CoolThreads Blade SPARC Enterprise x64 Entry-level Midrange High-end Sun Netra Carrier Grade PRIMEPOWER Servers in North America PRIMEPOWER Servers in EMEA EOL Server Products Warranty Term Phone Coverage/ Call-Back Response On-Site Coverage/ Response Times Delivery Method Customer Installable Hardware Product CT 820 Server 1 Year Business Hours/ 8 hours Not Applicable Return to Sun Yes Netra 120 Server 1 Year Business Hours/ 8 hours Not Applicable Return to Sun Yes Netra 1280 Server 1 Year Business Hours/ 8 hours Not Applicable Return to Sun Yes Sun Fire 12K 1 Year 7x24/ Customer defined priority 7x24/ 4 Hours On-Site or Customer Replaceable Unit No Sun Fire 15K 1 Year 7x24/ Customer defined priority 7x24/ 4 Hours On-Site or Customer Replaceable Unit No Sun Fire 280R 3 Years Business Hours/ 8 hours Business Hours/ 2nd Business Day On-Site or Customer Replaceable Unit No Sun Fire B1600 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V100 1 Year Business Hours/ 8 hours Not Applicable Return to Sun Yes Sun Fire V120 1 Year Business Hours/ 8 hours Not Applicable Return to Sun Yes Sun Fire V125 Server 1 Year Business Hours/ 8 hours Not Applicable Return to Sun Yes Sun Fire V1280 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V20z 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V210 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V215 Server 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V240 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V245 Server 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V250 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V40z 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V440 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V445 Server 1 Year Business Hours/ 8 hours Local Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V480 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V60x 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V65x 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire V880 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire X2100 Server 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire X4100 Server 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire X4200 Server 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes Sun Fire X4600 Server 3 Years Business Hours/ 8 hours Business Hours/ Next Business Day On-Site or Customer Replaceable Unit Yes