|
|
|
Storage
|
|
|
|
|
Warranty Term
|
Phone Coverage/ Call-Back Response
|
On-Site Coverage/ Response Times
|
Delivery Method
|
Customer Installable Hardware Product
|
|
Brocade 48000 Director
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Brocade M6140 Director
|
|
|
2 Years
|
Business Hours/ 8 Hours
|
Year 1 - Business Hours/ 2nd Business Day, Year 2 - Not Applicable
|
Year 1 - On-Site Year 2 - Return to Sun
|
Yes
|
|
|
|
|
Brocade Mi10K Director
|
|
|
2 Years
|
7x24/Customer Defined Priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Brocade 7500 SAN Router
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Brocade 200E Switch
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Brocade 4900 Switch
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Brocade 5000 Switch
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Brocade 7500E SAN Extension Switch
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Brocade Edge M3000 Router
|
|
|
1 Year
|
Business hours/ 8 hours
|
Business hours/ Next Business Day
|
On-Site
|
No
|
|
|
|
|
Brocade FC10-6 Port Blade
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Brocade FR4-18i Director Blade
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Brocade M1620 SAN Router
|
|
|
2 Years
|
Business hours/ 8 hours
|
Year 1 - Business Hours/ 2nd Business Day, Year 2 - Not Applicable
|
Year 1 - On-Site Year 2 - Return to Sun
|
Yes
|
|
|
|
|
Brocade USD-X
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Business hours/ Next Business Day
|
On-Site
|
No
|
|
|
|
|
Cisco MDS 9120 Fabric Switch
|
|
|
1 Year
|
7x24/ Customer defined priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Cisco MDS 9124 24-Port Multilayer Fabric Switch
|
|
|
1 Year
|
7x24/ Customer defined priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Cisco MDS 9134 Multilayer Fabric Switch
|
|
|
1 Year
|
Business Hours/ 8 hours
|
Next Business Day, Local Business Hours
|
On-Site
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Cisco MDS 9140 Fabric Switch
|
|
|
2 Years
|
7x24/Customer Defined Priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Cisco MDS 9216A Multilayer Fabric Switch
|
|
|
2 Years
|
7x24/ Customer defined priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Cisco MDS 9216i Multilayer Fabric Switch
|
|
|
2 Years
|
7x24/Customer Defined Priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Cisco MDS 9222i Multiservice Modular Switch
|
|
|
1 Year
|
Business Hours/ 8 hours
|
Next Business Day, Local Business Hours
|
On-Site
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Cisco MDS 9509 Multilayer Director
|
|
|
1 Year
|
7x24/ Customer defined priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Cisco MDS 9513 Multilayer Director
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Cisco MDS 9000 Family 8Gb/s Fibre Channel Switching Modules
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Cisco MDS 9000 4-Port 10 Gb Switching Module
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Cisco MDS 9000 Family 8-port IP Storage Services Module
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Cisco MDS 9000 18/4-Port Multiservice Module
|
|
|
1 Year
|
Business Hours/ 8 hours
|
Next Business Day, Local Business Hours
|
On-Site or Customer Replaceable Unit
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Cisco MDS 9000 Family 32-port Storage Services Module
|
|
|
2 Years
|
7x24/Customer Defined Priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Cisco MDS 9500 Series Supervisor-2 Module
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
7x24/ 4 Hours
|
On-Site
|
Yes
|
|
|
Products bought before May 26, 2009 had a 2 years warranty
|
|
|
|
|
Sun-sold Brocade DCX
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Sun-sold Brocade 300
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Sun-sold Brocade 5100
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Sun-sold Brocade 5300
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Sun-sold Cisco MDS 9134 / 9222i/ 18+4 Module
|
|
|
1 Year
|
7x24/ Customer defined priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
Sun Storage FC Switch Model 5802
|
|
|
1 Year
|
7x24/ Customer defined priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
QLogic SANbox 5600
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours e
|
On-Site
|
Yes
|
|
|
|
|
QLogic SANbox 5602
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
QLogic SANbox 9000 Switch Series
|
|
|
1 Year
|
7x24/Customer Defined Priority
|
Extended Business Hours/ 4 Hours
|
On-Site
|
Yes
|
|
|
|
|
