Overview Desktops Servers Storage Network & Security Options Intro Paragraph Warranty Term Phone Coverage/ Call-Back Response On-Site Coverage/ Response Times Delivery Method Customer Installable Hardware Product Sun StorageTek SL8500 Modular Library System 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product SL3000 Library 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek L1400 Tape Library 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek L700e Tape Library 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek SL500 Modular Library System 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek SL48 Tape Library 1 Year Business Hours/ 8 hours Business Hours/Next Business Day On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek SL24 Tape Autoloader 1 Year Business Hours/ 8 hours Business Hours/Next Business Day On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek C4 Tape Library 1 Year Business Hours/ 8 hours Business Hours/Next Business Day On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek C2 Autoloader 1 Year Business Hours/ 8 hours Business Hours/Next Business Day On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T10000 Tape Drive/ESCON or FICON interface 1 Year 7x24/ Customer defined priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek Virtual Tape Library (VTL) Hardware 2 Years 7x24/ Customer defined priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek Virtual Storage Manager (VSM) System 1 Year 7x24/ Customer defined priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T10000 Tape Drive/ESCON or FICON interface 1 Year 7x24/ Customer defined priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T10000 Tape Drive/FC or SCSI interface 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T9940B Tape Drive/ESCON or FICON interface 1 Year 7x24/ Customer defined priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T9940B Tape Drive/FC or SCSI interface 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T9840C Tape Drive/ESCON or FICON interface 1 Year 7x24/ Customer defined priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T9840C Tape Drive/FC or SCSI interface 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO2 FC Drv 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO2 SCSI Drv (L20-L80lib) 3 Years Business hours/ 8 hours Not Applicable Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO2 SCSI Drv 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO3 FC Drv 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO3 SCSI Drv 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive SDLT SC SL500 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive SDLT L1400 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive SDLT FC L1400 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek DAT 72 Tape Drive 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site or Customer Replaceable Unit No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek Crypto Key Management Station 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T10000 Data Cartridge 10 years from the date of purchase n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 9940 Data Cartridge 10 years from the date of purchase n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 9840 Data Cartridge 10 years from the date of purchase n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek VolSafe Secure Media Technology no info no info no info no info no info Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek Linear Tape Open (LTO) Ultrium Data Cartridges Limited Lifetime warranty n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek Super DLT Tape Media Limited Lifetime warranty n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek DLTtape IV Media Limited Lifetime warranty n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product