Overview Desktops Servers Storage Network & Security Options Tape Storage Disk Systems Storage Networking Open Storage EOL Storage Products Warranty Term Phone Coverage/ Call-Back Response On-Site Coverage/ Response Times Delivery Method Customer Installable Hardware Product Sun StorageTek 9840 Data Cartridge Limited 10 year warranty from date of purchase n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek 9940 Data Cartridge Limited 10 year warranty from date of purchase n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek C2 Autoloader 1 Year Business Hours/ 8 hours Business Hours/Next Business Day On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek C4 Tape Library 1 Year Business Hours/ 8 hours Business Hours/Next Business Day On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek Crypto Key Management Station 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek DAT 72 Tape Drive 1 Year Business hours/ 8 hours Not Applicable Return to Sun No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek DLTtape IV Data Cartridges Limited Lifetime warranty n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek L700e Tape Library 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek L1400 Tape Library 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek Linear Tape Open (LTO) Ultrium Data Cartridges Limited Lifetime warranty n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek SL24 Tape Autoloader 1 Year Business Hours/ 8 hours Business Hours/Next Business Day On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek SL48 Tape Library 1 Year Business Hours/ 8 hours Business Hours/Next Business Day On-Site or Customer Replaceable Unit Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek SL500 Modular Library System 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product SL3000 Library 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek SL8500 Modular Library System 1 Year Business Hours/ 8 hours Business Hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek Super DLT Data Cartridges Limited Lifetime warranty n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T10000A Tape Drive/FC or SCSI interface 1 Year Business Hours/ 8 hours Next Business Day, Local Business Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T10000B Tape Drive/FC or SCSI interface 1 Year 7x24/Customer Defined Priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T9840C Tape Drive/ESCON or FICON interface 1 Year 7x24/ Customer defined priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T9840C Tape Drive/FC or SCSI interface 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T9840D Tape Drive/ESCON or FICON interface 1 Year 7x24/Customer Defined Priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T9840D Tape Drive/FC or SCSI interface 1 Year Business Hours/ 8 hours Next Business Day, Local Business Hours On-Site or Customer Replaceable Unit No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T9940B Tape Drive/ESCON or FICON interface 1 Year 7x24/ Customer defined priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T9940B Tape Drive/FC or SCSI interface 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T10000 Data Cartridge Limited 10 year warranty from date of purchase n/a n/a n/a n/a Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek T10000 Tape Drive/ESCON or FICON interface 1 year 7x24/Customer Defined Priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek Virtual Storage Manager (VSM) System 1 Year 7x24/ Customer defined priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Sun StorageTek Virtual Tape Library (VTL) Hardware 2 Years 7x24/ Customer defined priority 7x24/ 4 Hours On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO2 FC Drv 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO2 SCSI Drv (L20-L80lib) 3 Years Business hours/ 8 hours Not Applicable Return to Sun Yes Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO2 SCSI Drv 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO3 FC Drv 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO4 FC Drv 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive LTO3 SCSI Drv 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive SDLT SC SL500 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive SDLT L1400 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product Tape Drive SDLT FC L1400 1 Year Business hours/ 8 hours Business hours/ Next Business Day On-Site No Compare Warranty to SunSpectrum Support Coverage Service Plans available for this product