ISV Applications

BeVocal

BeVocal delivers managed VoiceXML call automation and enhanced voice services solutions to enterprises and service providers that increase revenues, improve customer service and reduce operating costs.

Application Description
Customers and partners use BeVocal's hosting and developer solutions to deliver a wealth of services including voice dialing, content and entertainment services, travel information, workforce management and customer care. Customers and partners worldwide build high quality voice applications using the industry's top VoiceXML development environment, the BeVocal Cafe, and host these applications on BeVocal's proven, carrier-grade VoiceXML hosting platform.

Integration with Java System Application Server (formerly Sun ONE Application Server)
Customers deploy their VoiceXML applications written in JSPs and Java Beans on Sun ONE Application Server. The BeVocal VoiceXML Hosting Platform fetches VoiceXML pages from the application server over HTTP (similar to how an HTML browser fetches pages from a web server).

Benefit to customers
Customers benefit by being provided mission critical scalability and platform flexibility for the development and deployment of robust voice-enabled services. The Java System Application Server adds operations management capabilities such as remote administration and monitoring for large-scale administrative domains in a low-cost J2EE(TM) platform for enterprise-wide deployments. For BeVocal customers, this will allow for "hot deployment" of new VoiceXML applications on the server without taking other applications down, or the utilization of built-in management capabilities to set alarms or take the server in and out of service. In addition, the Java System Application Server supports multiple operating environments, giving BeVocal customers the flexibility to run on Solaris Operating System (SPARC(TM) or x86 Platform Edition) or Linux, depending upon their needs.

Contact
If you have any questions or need more details, please contact AS-Partners@sun.com.