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Sun GlassFish Enterprise Server

Support

Support & Services

Get the most out of GlassFish with Sun's enterprise-class support and services!

Support & Services

Subscriptions

A Sun GlassFish Enterprise Server subscription is a full service and support offering which helps you grow and make the most of your deployment.

With a subscription, you get a one-stop shop for product and services, immediate web access to software support, updates and upgrades to the latest technologies, training, as well the expert support that you are used to receiving from Sun!

Choose the subscription that best fits your needs. You can purchase standard or premium support online. Contact Sun to find out more about Premium Plus support.

Standard Support: 12x5 phone support and 4 hours response
Premium Support: 24x7 phone support with SunVIP Interoperability Support and Live call transfer
Premium Plus Support: enhanced Premium Support with Customer Advocate and Customer Focused Support Team

Learn more about subscriptions for Sun Application Server

Sun Developer Expert Assistance

Get a jump start with this developer subscription-based service!

Learn more about the Sun Developer Expert Assistance

Sun Professional Services

Consulting services from Sun help you architect, implement and get up quickly with a Sun Application Server-based solution.

Sun Managed Services

With Sun Managed Operations you can achieve the quality of service your business demands.

White Papers

Stay up to date on the technology and innovations surrounding Java System Application Server with these in-depth studies.

The GlassFish Community -Delivering a Java EE Application Server

Project Tango - Adding Quality of Service and .NET Interoperability to the Metro Web Services Stack

Java Web Services Performance Analysis & Benefits of Fast Infoset - Analysis and realities of newly available technologies which provide dramatically improved Web performance and scalability

Resources

Discussion Forums

Share with and learn from our community of GlassFish users at the GlassFish Discussion Forum.

Frequently Asked Questions (FAQs)

Get fast answers to common questions!

Sun GlassFish Enterprise Server General FAQ

GlassFish User FAQ

Downloads

Download Sun GlassFish Enterprise Server, a previous version or a migration tool.

Documentation

Browse Sun Application Server documentation .

Other Product-specific Resources

Developers.sun.com provides an excellent resource along with the GlassFish community for information on use cases, architectural support, how-to guides and developer FAQ's. Get a bird's eye view of the value proposition of a download of GlassFish throughout the many options available when taking advantage of moving to the Sun Application Server.