Sun Java System Instant Messaging

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Support & Services

Sun offers a wide range of support and services to get the most out of Sun Java System Instant Messaging software.


Support and Services

Flexible, Cost-efficient Service Plans

Sun Software Service Plans give you a choice of four service levels that help you make the most of your software investment.

Sun Developer Expert Assistance

If you have a programming question or need assistance with using Sun products or technologies in your application development projects, we can help.

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Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.


White Papers

Sun Java System Instant Messaging 8: Real-Time Collaboration for Service Providers and the Extended Enterprise

Sun Java System Instant Messaging enables users to communicate and collaborate instantly and securely while addressing the critical issues of reliability, extensibility, security, scalability, directory integration, and archive capability.

Real-Time, Presence-Based Applications

Applications leveraging presence and IM have the ability to lower communications costs, reduce cycle times across the extended organization, improve customer retention, and enhance partner effectiveness.

Maintenance

Get the patches and updates you need.

Resources

Frequently Asked Questions (FAQs)

Get fast answers to common questions about the Sun Java System Instant Messaging

Downloads

Download Instant Messaging and start using this sophisticated infrastructure software to improve your communications productivity.

Data Sheet

Sun Java System Instant Messaging: Secure, Standards-based Real-time Communication and Presence Framework

Documentation

Access documentation on Instant Messaging.

Discussion Forums

Join the Instant Messaging Discussion Forum and connect with colleagues around the world.