Date: 27-Nov-2009   URL: www.sun.com/software/products/portal_sra/faqs_portal_sra.xml
Sun Java System Portal Server Secure Remote Access

General FAQs

General Questions


Q:
What is Sun Java System Portal Server Secure Remote Access?
A:
The Sun Java System Portal Server Secure Remote Access product is the industry's only secure remote extranet enabled portal solution. The Java System Portal Server Secure Remote Access product allows any client device with a Java-enabled browser to gain access to personalized portal applications, content, files and services through a secure connection. It is highly scalable, reliable and available with superior performance for the enterprise and service provider markets. Java System Portal Server Secure Remote Access also leverages all the capabilities of the Sun Java System Portal Server to enforce user, access and policy management, and to provide web single sign-on.

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Q:
What are the benefits of Sun Java System Portal Server Secure Remote Access?
A:

Some of the benefits delivered by Sun Java System Portal Server Secure Remote Access are:

  • Access for any application, any time, any where - Secure Remote Access delivers on the promise of the Internet for anytime, anywhere access to key applications and services
  • Simply easier - Simplifies the IT administration and maintenance overhead while dramatically reducing the time and cost of deployment compared to other remote access solutions
  • Predictable power, dependable performance - Provides extensive scalability, high availability, reliability, performance
  • Universal access without compromise - Standards-based privacy and security from any client device be it an airport kiosk, customer site, internet cafe or from your home
  • Secure identity management enabled - user, policy, and provisioning management

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Q:
What are the features of Sun Java System Portal Server Secure Remote Access?
A:

Features:

  • The secure remote access gateway is the reverse proxy for a single secure access point to the Intranet web. It manages the connectivity from the client through the gateway to the portal server. There are four components or services offered with the secure remote access product: netlet, netfile, netmail and the URL-rewriter.
  • URL-rewriting enables all intranet resources to be rewritten and directed to the client browser whether that's an X11-based application, 3270 emulation software, web-based applications (e.g. Lotus Notes), ASP, JSP, XML, HTML, etc. while maintaining URL access control.
  • Netlet enables applications to be delivered and executed on the client machine on demand through an encrypted TCP tunnel.
  • Netfile allows the user to download files from the intranet to their client device.
  • Netmail has a GUI that front ends an IMAP mail server from the client machine.
  • Encrypted connections are supported from the gateway to the client machine via SSL or TLS and the data is encrypted in RC4, DES, 3DES or AES. The gateway to portal server can also be encrypted connections through the DMZ.
  • Authentication, policy and user management is all managed by the Sun ONE Portal Server and utilized by the secure remote access product.

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Q:
What can the Sun Java System Portal Server Secure Remote Access product do for my organization?
A:
Sun Java System Portal Server Secure Remote Access enables a service provider or an enterprise to provide employees, suppliers, or business partners who work remotely or from the road with secure remote access to portal resources and content located inside the corporate firewall, without the administration, maintenance and cost of other remote access solutions. New portal content can easily be added and made accessible for remote users through a common management console, reducing costs, end-user training and time of deployment.

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Q:
Who needs Sun Java System Portal Server Secure Remote Access?
A:
Sun Java System Portal Server Secure Remote Access is a secure access solution for deploying a variety of portals to different audiences who are connecting from remote locations, especially B2B portals and B2E portals. Here are just a few benefits:
  • Provides anywhere, anytime access, to all corporate portal resources for any authorized remote user using standards-based security and encryption.
  • Integrates identity management to enable an organization to centrally manage user information, while enforcing policy, access control and providing single sign-on. This ensures that the portal environment is secure and that end-users have streamlined access to the information and tools that they need.
  • Offers a portal platform that allows an organization to consolidate multiple portal initiatives to save time and money while enabling remote employees, suppliers or business partners to have secure access to portal information within a corporate firewall.
  • Enables quick deployment of a portal with a secure remote access solution for a specific purpose to meet critical business needs.
  • Includes delegated administration capabilities allowing the administrative workload to be easily shared and reducing IT bottlenecks.

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Q:
What differentiates Sun Java System Portal Server Secure Remote Access from alternative approaches to remote access?
A:
No other portal server today has the secure remote access features (like URL rewriting) provided in Sun Java System Portal Server Secure Remote Access and no other remote access solution has the centralized integrated identity management capabilities. Sun ONE Portal Server, Secure Remote Access includes patented technology that allows applications, files and services to be delivered over the Internet to client devices securely and without client software needing to be installed.

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Q:
How does Sun Java System Portal Server Secure Remote Access compare to a reverse proxy solution?
A:
One of the benefits of the secure remote access product is the URL rewriter and how it's managed and configured. With a reverse proxy solution, the administrator will need to map each intranet web address to the proxy to enable access from the Internet. Many enterprises have thousands of web sites and each would need to be added to the reverse proxy mapping. With the URL rewriter, mapping is not needed. The URL rewriter is managed and configured through rules and these rules (which are XML-based) provide complete access to internal sites and can be available in a matter of minutes. These rules also make it much easier to maintain as intranet sites are added and deleted. A proxy solution needs an external DNS update before a user can access a new intranet site and this can take 2-3 days.

From a security standpoint, a reverse proxy exposes an internal DNS structure to the outside world. The more information provided about an internal network, the less secure it becomes. This is not the case with Sun Java System Portal Server Secure Remote Access.

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Q:
How does this compare to VPN technology?
A:
VPN technology requires extensive administration maintenance and support. VPNs require client software to be downloaded and configured on each client device. Requiring the end user to install, configure and troubleshoot this technology makes it an inconvenient and IT support intensive choice as compared to the Sun Java System Portal Server Secure Remote Access, which requires no client software installation, configuration or troubleshooting. Sun Java System Portal Server Secure Remote Access can be used by any Web browser from any Internet connected device whether it's an airport kiosk, internet cafe, or hotel internet TV. This also makes it a more appropriate solution for business-to-business (BtoB) scenarios where partners or suppliers need access to an organization's portal applications, services, files and content that are behind the corporate firewall.

From a security standpoint, a VPN exposes all corporate intranet resources to the client device. The Sun Java System Portal Server Secure Remote Access solution only exposes a targeted and tailored set of corporate intranet resources that are appropriate for that user, by leveraging the access management and policy capabilities of the Sun Java System Portal Server. This reduces corporate security risk. Finally, VPNs do not have the functionality of the URL rewriter.

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Q:
How does this compare to remote access appliances?
A:
Remote Access Appliances are similar to reverse proxy solutions with the major difference being they typically include hardware. The combination of Sun Java System Portal Server Secure Remote Access, the Sun Java System Portal Server, the Sun Java System Identity Server and the Sun Java System Directory Server offers centralized identity management, authentication and access control that is not matched by remote access appliances. Remote access appliances are only able to deliver application-by-application access. The Sun Java System Portal Server Secure Remote Access can deliver multiple services, applications and content to any Java-enabled browser. Sun Java System Portal Server Secure Remote Access also supports the delivery of X11-based applications and 3270 emulation applications which remote access appliances are unable to do. It also supports various standards-based crypto algorithms like RC4, DES, 3DES and AES. Remote access appliances use proprietary encryption or worse, provide no encryption of applications and data over the wire to the client.

The Sun Java System Portal Server Secure Remote Access solution is easier on IT administrators as it handles requests from the client through standard firewall ports. Remote access appliances require configuration of new security settings, which is more time-consuming and labor-intensive for administrators. Finally, remote access appliances do not have the functionality of the URL rewriter.

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Q:
What is the market share of the Sun Java System Portal Server?
A:
According to the Radicati Group, February 2002, the Sun ONE Portal Server is the #1 market share leader for 2000 and 2001.

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Q:
What proof does Sun have that the Sun Java System Portal Server Secure Remote Access product and the Sun Java System Portal Server are market-leading products?
A:

Proof points include:

  • Rated number one in market share by The Radicati Group ("Enterprise Portals Market Trends 2001-2005")
  • Perfect 5-star rating from eWeek (July 2001)
  • Positioned in the Leader Quadrant in Gartner's Portal Product Magic Quadrant for two consecutive years - "Big Change Evident in 2H02 Horizontal Portal Product MQ," May, 2002
  • Award winning - 2002 Intelligent Enterprise Reader's Choice Award, 2002 DCI Portal Excellence Award "Best Enterprise Portal Implementation"
  • Hottest selling new software product at Sun last year with 385+ enterprise deployments
  • 250% ROI and full payback in first year (Delphi Group Customer Survey)

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Q:
On what platforms does Sun Java System Portal Server Secure Remote Access 6.2 product run?
A:
Solaris 8 and 9 Operating Environments (SPARC platform).

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Q:
What are the system requirements for the Sun Java System Portal Server Secure Remote Access?
A:

Some of the benefits delivered by Sun Java System Portal Server Secure Remote Access are:

  • Access for any application, any time, any where - Secure Remote Access delivers on the promise of the Internet for anytime, anywhere access to key applications and services
  • Simply easier - Simplifies the IT administration and maintenance overhead while dramatically reducing the time and cost of deployment compared to other remote access solutions
  • Predictable power, dependable performance - Provides extensive scalability, high availability, reliability, performance
  • Universal access without compromise - Standards-based privacy and security from any client device be it an airport kiosk, customer site, internet cafe or from your home
  • Secure identity management enabled - user, policy, and provisioning management

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Q:
What are the supported web browsers for the Sun Java System Portal Server Secure Remote Access?
A:
Netscape Communicator 4.7x, 6.2.1+ or Microsoft Internet Explorer 5.0, 5.5, 6.0.

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Q:
Can I connect my existing Microsoft Exchange Server to Sun Java System Portal Server Secure Remote Access product?
A:
Yes, the Sun Java System Portal Server Secure Remote Access product can connect to any Web-based interface easily, making integration with Microsoft Outlook Web Access simple. Single sign-on to this application can also be accomplished, but some additional customization is required.

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This page is located at: http://sun.com/software/products/portal_sra/faqs_portal_sra.xml

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