Sun N1 Service Provisioning System

Support Service

To purchase the physical media kits, entitlements or support from the Sun Store (US only):

A hardware support contract does not include support for software products. A separate software contract must be purchased.

What level of support is right for you?

With Sun Software Support services, our experienced support engineers are available to help you identify and resolve technical issues with your Sun software. In addition, you'll always have access to the latest software functionality through patches, updates and upgrades, which are included for covered software.

With two levels of support, you can choose the level of service that best fits the needs of your production system:

• Standard Support provides extended local business hours coverage 12 hours a day, five days a week.
• Premium Support provides support coverage around the clock, seven days a week, and includes Interoperability Support.

Resources

Data Sheet

Frequently Asked Questions (FAQs)

Net Talk

Documentation

Training

N1 Service Provisioning System Fundamentals

Describes the N1 SPS environment and core capabilities.

N1 Service Provisioning System - OS Provisioning

Describes the operating system provisioning capabilities of N1 SPS.

N1 Service Provisioning System - Sun Java Webserver Plug-In 2.0

Describes how to install and use the N1 SPS plug-in for Sun Java System Sever 2.0.

N1 Service Provisioning System - Modeling Fundamentals

Describes how to standardize a model to install, orchestrate, and provision multiple systems.

N1 Service Provisioning System - Modeling I

Describes the N1 SPS component and plan.

Modeling for N1 Service Provisioning System Plug-Ins

Describes how to define components, resources, and plans for a plug-in.

Using Folders in the Sun N1 Service Provisioning System (WS-NPS-513)

The course describes how to manage folders, presents best practices for folder naming and organization, and explains how to use folders to support security in N1 Service Provisioning System software.

Managing Security in the Sun N1 Service Provisioning System (WS-NPS-514)

This course describes how the software supports application security, and teaches students how to configure the security features provided in the software.