Messaging and personal information management (PIM) are usually
the first mobile applications that enterprises roll out to
employees. These simple capabilities can have an enormous impact on
productivity. Research has shown that mobile access to email alone
can save nearly an extra hour a day per worker resulting in a
return on investment (ROI) of less than two weeks. (1)
Messaging and PIM applications include:
Real-Time Access to Email and Calendars
Mobile workers can confirm appointments without having to make a
call or wait until returning to the office. Email, calendars, to do
lists and memos can be synchronized to the device at the office and
responded to remotely.
Event-Triggered Alerts
When employees are able to receive urgent, event-triggered alerts
regarding business appointments and news (such as price changes,
inventory levels or competitive information), they can make timely,
important decisions while away from a desk or computer. Depending
upon the applications, rules for triggering alerts can be
established by users or system administrators through the use of a
simple portal. Users can also establish which of many devices
should be alerted, and define the alert times. For example, someone
may want to be alerted during the day by a personal device
assistant (PDA), and in the evening by phone.
Location-Based Services
These services improve the mobile experience by allowing mobile
workers to find addresses, companies and locate inventory and
support staff more efficiently.
Benefits of Sun Solutions
Sun Open Net Environment (Sun ONE) offers a best-of-class
platform that provides for flexible solutions for mobile access to
messaging, PIM and personalized portal content and services. The
combination of Sun ONE Portal Server and Mobile Access Pack (MAP)
helps provide a reliable, scalable solution. The benefits
include:
Multi-Device Access - PIM, email and content can be
extended to any Wireless Application Protocol (WAP), NTT i-mode
phone or PDAs, pagers and Internet-connected devices compatible
with WML, cHTML or HTML. This means you are not locked into any one
device as you would be with point solutions.
Rapid Deployment - Sun ONE Portal Server Mobile Access
provides mobile access to data served from the Sun ONE Messaging
Server and Sun ONE Calendar Servers.
Support for Short Message Service (SMS) notifications -
Sun ONE Portal Server Mobile Access supports SMS alerts, which can
be configured to notify mobile users of urgent events. SMS is
enabled through notification technology in the Sun ONE Messaging
and Calendar Servers.
Location-Based Services - These services improve the
mobile experience by allowing mobile workers to find addresses,
companies and more efficiently locate inventory and support
staff.
Single Sign-On - Allows access with a single sign to
multiple portal services and applications during the same
connection. This avoids the need to sign on individually to each
service the first time it is used.
Standards Based - The Sun ONE Portal Server Mobile
Access uses standard Internet protocols such as IMAP, XML, LDAP and
HTTP to help reduce development time and speed deployment through
open, flexible architectures.
