Sun Solution Centers Services

The Sun Solution Centers offer customers an extensive collection of services that reduce risk, maximize ROI, and speed solution deployment.

• Executive Briefings

  The Sun Solution Centers offer customers an overview of Sun technology and industry-specific solutions, as well as custom demonstrations. During these briefings, customers spend time with Sun executives and Sun partners to understand how Sun technology fits with customers' strategic business planning.

• Needs Assessment

  The Sun Solution Centers staff has built an extensive knowledgebase from the thousands of engagements completed at Sun Solution Centers around the world. Sun Solution Center experts use this rich experience and knowledge to quickly assess customer needs and document technical requirements for specific business solutions.

• Architecture Workshop

  Customers collaborate with Sun experts to create and review proposed concepts and architectures, and then select an architecture that fits their requirements.

• Proof-of-Concept

  The Sun Solution Center staff and Sun Account teams work with customers, ISV partners, and system integration partners (when needed) to develop solution architectures and implement those solutions on real-world systems. Each Proof-of-Concept engagement addresses customers' specific requirements. At the conclusion of the engagement, customers have complete solution details in a proof-of-concept blueprint that includes the following:

  • Architecture design
  • Hardware and software selection
  • Business processes
  • Load testing
  • Performance and characterization
  • Final recommendation for "go live" implementation
  
  
• Solution Prototyping

  The Sun Solution Centers have broad knowledge and experience with industry-specific solutions and systems that run on Sun technology. With the help of Sun's expertise, strategic partnerships, and proven methodologies, the Sun Solution Centers will thoroughly evaluate industry-specific applications and systems to put together a best-of-breed industry solution. Examples of specific areas of expertise include RFID, security and ID management systems; supply chain management applications; and retail banking solutions.

• HPC Application Benchmarking and Grid Computing

  The Sun Solution Centers work with customers to test high-performance computing (HPC) and scientific applications on Sun platforms. Customers with commercial applications that run on a grid platform can leverage the Sun Solution Centers grid environment resources to test and prototype those applications.

• Performance and Scalability Testing

  Customers work with Sun experts and Sun partners to size production systems and test performance and scalability. This service ensures customers that Sun technology-based solutions will meet current and future requirements.

• ISV Competency

  The Sun Solution Centers have in-depth expertise in enterprise application systems that run on Sun technology, including those from SAP, Oracle, Peoplesoft, Siebel, SAS, Informatica, and Cognos. Services for enterprise application implementation include architecture development, capacity planning, on-site technical consulting, information on best practices, workshops, access to reference implementations, training, and much more.

• Storage Offerings

  The Sun Solution Centers have in-depth expertise in heterogeneous storage solutions. Customers and partners can benefit from engaging with our storage experts to build storage, architecture, performance and scalability requirements into any business solution.

• Utility Computing

  The Sun Solution Centers' Utility Computing service offers computing resources and infrastructure management to customers. Sun works with customers and partners to develop UC solutions that align with a customer's business activities and IT budget. Customers are given a transparent view of their IT infrastructure, allowing them to lower cost, system complexity, and time to market. UC services can include UC Cost/Price Modeling, Architecture and Design, Proof-of-Concept, and Performance and Scalability Testing of UC solutions.

• Incubation

  An ever changing product landscape can often make it difficult to convey ideas and proposals to customers without some experience in the latest technologies. Laying the foundations for strong intellectual property development, Sun Solution Center incubation labs offer engineers an opportunity to grow ideas into business propositions by leveraging virtual teams drawn from SSC resources, partners and customers .

• Partner Programs

  Sun offers its Sun Partner Advantage Program members high-level account strategy planning, pre- and post-sales services, and solution development expertise which can significantly reduce time to market, and minimize the risks and costs associated with architecting, developing, and deploying solutions for customers. To learn more about how to access an engagement management team and Sun Solution Centers, see Sun Partner Advantage Program information.

Find out more about how the Sun Solution Centers can benefit customers and partners.