Sun Managed Virtual Desktop Solution

Sun Managed Virtual Desktop solution is built from pre-defined architectural building blocks which reduces deployment risks, simplifies management, and improves business agility.

Solution Architecture

Positioned to scale from a single department to the entire enterprise, the building-block approach to architecture can be used for phased implementation and capacity expansion. You have a choice between the Starter Kit for quick tactical deployments and the Enterprise offering with full enterprise high availability features and benefits.

Solution Components

Hardware

• Sun Ray Thin Clients - Sun Ray clients are one of the most efficient, reliable and secure thin clients on the market serve as ideal virtual desktop devices
• Servers - Sun offers a broad spectrum of servers which provide an excellent infrastructure for a virtual desktop deployment
• Storage - Sun provides many storage options from Network Attached Storage (NAS) to Internet SCSI (iSCSI), and fibre channel Storage Area Networks (SAN) to support your particular high availability requirements.

Software

The three key software components of the solution are:

• Virtual infrastructure: VMware ESX 3.x and VirtualCenter
• Connection broker(s): Sun Virtual Desktop Connector and support for VMware's Virtual Desktop Manager
• A presentation software layer:
  Sun Ray Software
  Sun Secure Global Desktop Software
  Sun Virtual Desktop Infrastructure Software

Sun Remote Operations Management

Sun Remote Operation Management is an integral part of the Sun Managed Virtual Desktop Solution. This service augments your IT resources and provides 24/7/365 remote monitoring and management of Managed Virtual Desktop infrastructure. You receive coordinated incident management to expedite incident response and resolution and ITIL-aligned incident management and change management processes offered through web-based portal.

Prescribed Services

These services are integral to the viability and sustainability of the solution. They are designed to maximize solution effectiveness and mitigate deployment and operational risks. In addition to hardware and software support services that provide customers with round the clock telephone access to Sun specialists, Sun also offers services that prepare customers for the Sun Managed Virtual Desktop implementation, drive alignment between technical and business goals and install, integrate and test the deployment.

• Assessment & Readiness Workshop
• Installation Services
• Implementation of Back-end Infrastructure & Sun Ray technology
• SunSpectrum Support Services
• VMware Service Plan

Additional professional services are recommended to enhance the functionality of the solution. Sun offers services for creating an architecture and deployment plan, developing specific processes and procedures for the support and management of virtual desktop environment and migrating from PC-based fat-client infrastructure to the Sun Managed Virtual Desktop environment. Sun can also assist you to adopt a centralized model to support the Managed Virtual Desktop solution users, scale an existing implementation to support more users and higher demand and help augment your project management or technical resources.

Optional services can be leveraged to achieve specific business goals like business continuity and disaster recovery planning, managing security, managing storage and even first level helpdesk.

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