SunSpectrum Support Services
With SunSpectrum Support, you get the responsive and dependable maintenance coverage and technical assistance you expect from Sun.
Support
Sun Storage Service Plans help you avoid operational risk and expedite problem resolution through the convenience of a single support agreement that covers your storage products.
Because your data is critical, a Sun Instant Upgrade to Platinum Support is highly recommended.
Installation
Sun Enterprise Installation Services
help ensure a successful startup for your Sun Storage environment, and are included in the purchase price of your Sun StorageTek 9985 system.
Connected Services
Connected Services for Storage are performed remotely and increase service availability, reduce administration time, maintain system performance, and manage datacenter environments more efficiently.
Professional Services
Sun offers a broad portfolio of Professional Services for every stage of your IT infrastructure lifecycle, including:
Managed Services
Sun Managed Operations for Storage help you remain in control of your IT programs while minimizing the management overhead associated with traditional outsourcing arrangements.
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Contact Information
Contact Sun Support and Services for assistance.
Warranty
3 Year – 7x24 coverage. Onsite response 4 hours.
Learn more
Training
Give your staff the skills they need to manage, protect, and optimize critical data. In-depth education and training increase expertise and help minimize disruptions associated with new technology.
Documentation
System Handbook
Online Support Center
Access self-solve resources, forums, and technical information for Sun products using Sun's Online Support Center.
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