Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your Storage that gives you the right level of support.
Installation
You can install the Sun Storage J4000 arrays in minutes on a browser-based GUI or terminal menu interface. Sun Enterprise Installation Services are also available to help ensure a successful startup.
Warranty
See our warranty page for more information.
Training
Give your staff the skills they need to manage, protect, and optimize critical data. In-depth education and training increase expertise and help minimize disruptions associated with new technology.
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Downloads
Download free Sun StorageTek Common Array Manager software and get run-anywhere flexibility from a common, simple-to-use interface.
Resources
Sun Storage J4000 Resource Center
Get in-depth information on the Sun Storage J4000 Family.
Sun Storage Support
Access storage technical information from the Sun Storage Support site.
Need Help Now?
Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
Professional Services
Implementation
Sun's implementation services fit your project's requirements, complexity, and budget, and can help you integrate large Sun Storage J4000 deployments.
Datacenter
Sun datacenter service professionals assess, design, and manage a wide range of projects following proven methodologies. Your projects are completed on time, within budget, and with minimal disruption to your business.
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