Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your Storage Software that gives you an easy and efficient way to maximize your investment in Sun storage software.
Installation
Get your StorageTek 6140 array up and running with Sun Enterprise Installation Services.
Professional Services
Sun's Implementation Services provide reliable integration of our 6000 arrays into your IT environment.
- Disk Implementation Services
- Data Migration Services
Connected Services
Connected Services for Storage are performed remotely and help you increase service availability, reduce administration time, and manage storage system performance. Selected connected services are offered at no extra cost under product warranty and support contracts.
Managed Services
Sun Managed Operations for Storage help you remain in control of your IT programs while minimizing the management overhead associated with traditional outsourcing arrangements.
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Software
Downloads
Download free Sun StorageTek Common Array Manager software and get run-anywhere flexibility from a common, simple-to-use interface.
Software Keys
Software License Keys/Codes are used to enable StorageTek software products.
Training
Give your staff the skills they need to manage, protect, and optimize access to critical data. Our in-depth education and training services increase expertise and help minimize disruptions associated with new technology, through knowledge transfer that will enable your staff to be more productive and empowered for problem resolution.
Storage and Information Lifecycle Management Training
Maintenance
Warranty
See our warranty page for more information.
Resources
Sun Storage Support
The Sun Storage Support Center offers links to manuals, FAQs, guides, software keys and tech tips for StorageTek products.
Documentation
Need Help Now?
Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
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