Services
Extended & Upgraded Warranty Coverage
Customers can extend and upgrade their product warranty coverage with our SunSpectrum Support Services. Through these support offerings, Sun delivers proven expertise and consistent responsive quality service to help you achieve high availability within your IT infrastructure. Learn more about how you can extend and upgrade your warranty coverage with SunSpectrum Support Services, or contact your Sun Sales Representative.
SunSpectrum Support Services
With SunSpectrum Support you get the responsive and dependable maintenance coverage and the technical assistance you expect from Sun.
Support
Sun StorageTek Service Plans help you avoid operational risk and expedite problem resolution through the convenience of a single support agreement that covers your storage products.
Because your data is critical, we recommend a Sun Instant Upgrade to Gold Support for the StorageTek 6540 array.
Installation
Get your StorageTek 6540 array up and running with Sun Enterprise Installation Services.
Professional Services
Sun's Implementation Services provide reliable integration of our 6000 arrays into your IT environment.
- Disk Implementation Services
- Data Migration Services
Connected Services
Connected Services for Storage are performed remotely and help you increase service availability, reduce administration time, and manage storage system performance. Selected connected services are offered at no extra cost under product warranty and support contracts.
Managed Services
Sun Managed Operations for Storage help you remain in control of your IT programs while minimizing the management overhead associated with traditional outsourcing arrangements.
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Software
Downloads
Download free Sun StorageTek Common Array Manager software and get run-anywhere flexibility from a common, simple-to-use interface.
Software Keys
Software License Keys/Codes are used to enable StorageTek software products.
Software Updates
Software updates (patches) can be accessed through the SunSolve Patch Support Portal. It provides everything you need for patches, including tools, product patches, security patches, signed patches, and more.
Training
Give your staff the skills they need to manage, protect, and
optimize access to critical data. Our in-depth education and training
services increase expertise and help minimize disruptions associated
with new technology, through knowledge transfer that will enable your
staff to be more productive and empowered for problem resolution.
Find out more on our training site.
Contact
Contact Sun Support and Services for assistance.
Maintenance
Warranty
See our warranty page for more information.
Resources
Sun Storage Support
The Sun Storage Support
Center offers links to manuals, FAQs, guides, software keys and
tech tips for Sun Storage products.
Documentation
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