Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your Storage that gives you the right level of support.
Professional Services
Implementation
Sun's Implementation Services provide reliable integration of our 2500 arrays into your IT environment.
Datacenter
Sun's datacenter services professionals can assess, design, implement a wide range of projects, enabling you to improve daily operations.
Installation
Our workgroup storage devices are designed for self-installation. You can set up the array in minutes on a browser-based GUI or terminal menu interface.
Connected Services
Connected Services for Storage are performed remotely and help you increase service availability, reduce administration time, and manage storage system performance. Selected connected services are offered at no extra cost under product warranty and support contracts.
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Software
Downloads
Download free Sun Common Array Manager software and get run-anywhere flexibility from a common, simple-to-use interface.
Software Keys
Software License Keys/Codes are used to enable StorageTek software products.
Warranty
See our warranty page for more information.
Resources
Documentation
Need Help Now?
Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
Training
Give your staff the skills they need to manage, protect, and optimize critical data. In-depth education and training increase expertise and help minimize disruptions associated with new technology.
Recommended courses:
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