Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your Storage that gives you the right level of support.
Installation
Sun provides standardized and high quality installation assistance required to achieve a smooth and successful startup for Sun Storage environment.
Professional Services
Implementation
Implementation Services from Sun offer complete product deployment services, including planning, assessment, and configuration through system verification testing and production turn-up. These services help you achieve the full benefits of your storage solution investments.
Sun offers a variety of implementation services to fit your project requirements, complexity and budget.
Datacenter Services
Sun offers a suite of datacenter services to help improve daily operations. Our service professionals assess, design, implement, and manage a wide range of projects following proven methodologies. They are committed to completing projects on time, within budget, and with the least amount of disruption to your business.
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Managed Services
Sun Managed Operations for Storage will help you to remain in control of your IT programs while minimizing the management overhead associated with traditional outsourcing arrangements. With Sun, you choose what you want us to manage, through a storage-specific sourcing engagement, or as a storage management offering within a broader Sun Managed Operations engagement.
Training
Give your staff the skills they need to manage, protect, and optimize access to critical data. Our in-depth education and training services increase expertise and help minimize disruptions associated with new technology, through knowledge transfer that will enable your staff to be more productive and empowered for problem resolution.
Selected Training for SAN Infrastructure
Warranty
See our warranty page for more information.
Resources
Documentation
See our Sun StorageTek SAN Software library for related documentation.
Need Help Now?
Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
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