Sun Storage Support

Sun Storage Product Support

Find manuals, FAQs, tech tips, notices, bulletins, and code for Sun StorageTek and Sun Storage products.

Internal Current Products

EOL (End Of Life) Content

Support Cases

Submit, view and update Service Requests.

Software Keys

Software License Keys/Codes are used to enable Sun Storage software products.

Emergency Software Keys

Emergency Software Keys/Codes can enable Sun Storage software products for seven (7) days. Please contact Sun support at 1-800-USA4Sun (1-800-872-4786) to request emergency keys.

Frequently Asked Questions

Get answers to the questions most frequently asked about Sun Storage Support.

Subscription Center

Updates on the latest patches, events, news, training.

Field Bills, Publications or Software Upgrades

Use the forms listed on this page to request Sun Storage software field bills, publications or software upgrades.

Sun Downloads - Storage Management

From compliance archiving and backup to snapshot, mirroring, and replicator software, and on to availability, analytics, and operations software, you can download the best here.

Hardware Entitlement License Keys

Hardware Entitlement License Keys are used to enable Sun Storage Library configurations. This includes Capacity On Demand and feature upgrades for these products.