Support and Services
SunSpectrum Support Services
With SunSpectrum Support, you get the responsive and dependable maintenance coverage and technical assistance you expect from Sun.
Sun Service Plans
Support
Sun Storage Service Plans help you avoid operational risk and expedite problem resolution through the convenience of a single support agreement that covers your storage products.
Because your data is critical, a Sun Instant Upgrade to Platinum Support is highly recommended.
Installation
Sun Enterprise Installation Services help ensure a successful startup for your Sun Storage environment, and are required for the StorageTek L1400.
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Professional Services
Sun Implementation Services
Sun offers a broad portfolio of Professional Services for every stage of your IT infrastructure lifecycle.
Connected Services
Connected Services for Storage are performed remotely and increase service availability, reduce administration time, maintain system performance, and manage datacenter environments more efficiently.
Managed Services
Sun Managed Operations for Storage help you remain in control of your IT programs while minimizing the management overhead associated with traditional outsourcing arrangements.
Resources
Warranty
1 Year - Next business day, on-site or CRU, standard business hours. For additional library and drive warranties, visit the Product Warranty Chart.
Online Support Center
Access self-solve resources, forums and technical information for Sun Storage products using Sun’s Online Support Center.
Training
Give your staff the skills they need to manage, protect, and optimize critical data. In-depth education and training increase expertise and help minimize disruptions associated with new technology.
Recommended courses for the StorageTek L1400 include:
See the Storage and Information Lifecycle Management Course Catalog for more information.
Contact Information
Contact Sun Support and Services for assistance.
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