Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your Storage that gives you the right level of support.
Contact Information
Contact Sun Support and Services for assistance.
Sun StorageTek Media Sales Support:
Tel (United States): 1-877-STK-TAPE (785-8273)
eMail (United States): us.mediaorders@sun.com
eMail (Europe/Middle East): EMEA.mediaorders@sun.com
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Resources
Barcode Label Technical Brief
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Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
Warranty
For more information about Sun warranty support visit the Global Warranty Support Information site.
Tape Cartridge Care and Handling
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