Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your Storage that gives you the right level of support.
Pick the Service Plan for your Storage Software that gives you an easy and efficient way to maximize your investment in Sun storage software.
Professional Services
Sun Implementation Services
Sun Implementation Service help you get the most out of your storage investment. Recommended services include:
Data Migration
Sun's Data Migration Services can help you assess, plan, and execute a data-migration project while minimizing application downtime and loss of productivity.
Managed Services
Sun Managed Operations for Storage help you remain in control of your IT programs while minimizing the management overhead associated with traditional outsourcing arrangements.
Connected Services
Connected Services for Storage are performed remotely and increase service availability, reduce administration time, maintain system performance, and manage datacenter environments more efficiently.
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Resources
Warranty
Please visit the Product Warranty for Tape Library Products Web page.
Technical Information
Visit the Sun StorageTek Web Site.
Need Help Now?
Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
Training
Give your staff the skills they need to manage, protect, and optimize critical data. In-depth education and training increase expertise and help minimize disruptions associated with new technology. Recommended training includes:
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