Support Services
SunSpectrum Support
SunSpectrum Support is a portfolio of Service Plans for systems, storage, and software that focuses on delivering proven expertise, and responsive, consistent service quality, in order to achieve high availability in your IT infrastructure.
Pick the Service Plan for your Storage that gives you the right level of support.
Pick the Service Plan for your Storage Software that gives you an easy and efficient way to maximize your investment in Sun storage software.
Professional Services
Installation
Hardware installation services are included with your product purchase.
Data Readiness Services
Sun Data Readiness Services implement Sun's portfolio of disk, tape and virtual storage systems.
Managed Services
Sun Managed Operations for Storage help you remain in control of your IT programs while minimizing the management overhead associated with traditional outsourcing arrangements.
Additional Services
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Resources
Warranty
2 year – 7x24 coverage. Onsite response 4 hours. Software carries a 90-day media-only warranty.
Documentation
See the VTL Sun System Handbook for product documentation, patches and tech tips.
Need Help Now?
Access SunSolve for technical support resources, documentation, software updates and other services. If your product is under support coverage with Sun, be sure to login to gain full access to premium content.
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