Sun Ray 2 Virtual Display Client

General FAQs

 
   FAQ
 
Table of Contents
General Questions
  1. Can I connect a Sun Ray 2 or a Sun Ray 2FS to my existing Sun Ray network?
  2. Will the Sun Ray 2, Sun Ray 2FS or Sun Ray 270 units require a firmware upgrade?
  3. Can I connect VGA monitors to Sun Ray 2 and Sun Ray 2FS virtual display clients?
  4. What screen resolution will these units support?
  5. Do I need to insert my smart card a certain way?
  6. What type of fiber port does the Sun Ray 2FS come with?
  7. What type of fiber cable do I need for the Sun Ray 2FS?
Technical Questions
  1. What is the Sun Ray 2 Product Family?
  2. What products will replace the Sun Ray 1G?
  3. What is the difference between the Sun Ray 2 and the Sun Ray 2FS?
  4. Do any of these units have an integrated display?
  5. What are the Hardware Specifications for these units?
  6. What about wireless?
  7. Do Sun Ray 2 and the Sun Ray 2FS units run a local operating system?
  8. When I pull out my smart card, is there any data left on the Sun Ray virtual display client?
  9. On the Sun Ray 2FS, does one I/O port (fiber or copper Ethernet) have priority over the other? How does the unit know which one to use?
  10. Will the new units work over low-bandwidth links?
  11. Can I attach 2 monitors to one Sun Ray 2FS?
  12. How do I configure my Sun Ray 2FS to work in Dual-Head Xinerama mode?
  13. How does the Sun Ray 2FS determine the monitor resolution in a Dual-Head (Xinerama) environment?
  14. What is multi-head?
  15. Can I use the Sun Ray 2 and the Sun Ray 2FS in a multi-head environment?
  16. What happens when I hot-desk between a Dual Head Sun Ray 2FS to a Sun Ray 170/Sun Ray 1g/Sun Ray 2
  17. What happens when I hot-desk between a high resolution Sun Ray to a low resolution Sun Ray?
 
 

General Questions


Q:
Can I connect a Sun Ray 2 or a Sun Ray 2FS to my existing Sun Ray network?
A:
Yes.

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Q:
Will the Sun Ray 2, Sun Ray 2FS or Sun Ray 270 units require a firmware upgrade?
A:
The Sun Ray 2 client firmware automatically upgrades to the latest firmware that is installed on the server as long as the firmware is provisioned when the Sun Ray Server Software update was applied.

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Q:
Can I connect VGA monitors to Sun Ray 2 and Sun Ray 2FS virtual display clients?
A:
Yes. You can use a VGA to DVI adaptor. Sun provides one adaptor in each Sun Ray 2 and Sun Ray 2FS box.

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Q:
What screen resolution will these units support?
A:
Sun Ray 2: 1600x1200/1680x1050 (standard/widescreen) max at 24 bit DVI
Sun Ray 2FS: Two 1920x1200 max at 24 bit DVI

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Q:
Do I need to insert my smart card a certain way?
A:
No. Sun Ray 2 products have a dual-sided smart cart reader so you can insert your card either way.

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Q:
What type of fiber port does the Sun Ray 2FS come with?
A:
It is a "100Base-FX" fiber network connection. It accepts a "MT-RJ" type optical connector.

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Q:
What type of fiber cable do I need for the Sun Ray 2FS?
A:
The Sun Ray 2FS fiber port uses common, off-the-shelf 62.5/125 or 50/125 micron multi-mode duplex fiber cables with a MT-RJ type connector on the Sun Ray end.

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Technical Questions


Q:
What is the Sun Ray 2 Product Family?
A:
The Sun Ray 2 Product Family is comprised of three Sun Ray virtual display clients: Sun Ray 2, Sun Ray 2FS and Sun Ray 270.

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Q:
What products will replace the Sun Ray 1G?
A:
The Sun Ray 1G will be replaced by the Sun Ray 2 and the Sun Ray 2FS.

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Q:
What is the difference between the Sun Ray 2 and the Sun Ray 2FS?
A:
The Sun Ray 2FS has more USB ports, more network interfaces and two DVI ports for native dual-head configurations (Xinerama). This means you can connect two monitors to a single Sun Ray 2FS – without the need for the PCI extension card.
  • USB ports: Sun Ray 2FS has three 2.0 USB ports vs. Sun Ray 2 has two 1.1 ports
  • Network interfaces: Sun Ray 2FS has both a fiber and copper port vs. Sun Ray 2 only has a copper port.
  • Dual DVI port: Sun Ray 2FS is the only unit that has two DVI video ports

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Q:
Do any of these units have an integrated display?
A:
Yes, the Sun Ray 270 virtual display client has a 17 inch integrated LCD.

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Q:
What are the Hardware Specifications for these units?
A:
Sun Ray 2:
10/100 Base-T Ethernet port
SIM card slot
1 serial port
2 USB 1.1 ports
1 DVI video display port

Sun Ray 2FS:
Copper and Fiber Optic Network Interfaces
- One 10/100 Base-T Fast Ethernet port
- One 100 Base FX Optical Ethernet port
SIM card slot
1 serial port
3 USB 2.0 ports
2 DVI video display ports

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Q:
What about wireless?
A:
The Sun Ray 2 and the Sun Ray 2Fs clients do not have built-in wireless capabilities and they do not support USB wireless adaptors. You can, however, use a wireless bridge such as a Linksys WET54G Wireless-G Ethernet bridge and the Sun Ray 2 and Sun Ray 2FS units will function properly.

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Q:
Do Sun Ray 2 and the Sun Ray 2FS units run a local operating system?
A:
No. Sun Ray 2 and the Sun Ray 2FS clients are stateless thin clients with no local OS or state.

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Q:
When I pull out my smart card, is there any data left on the Sun Ray virtual display client?
A:
No. Sun Ray clients are stateless units with no local hard drive or local storage. All information is stored on the server.

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Q:
On the Sun Ray 2FS, does one I/O port (fiber or copper Ethernet) have priority over the other? How does the unit know which one to use?
A:
You can only use one port at a time. If you plug in both fiber and copper Ethernet connections, the Sun Ray 2FS will use the link that it finds first. It will then shut down the second port. We recommend that you only connect to the port that you intend to use. Sun Ray 2FS will not do "hot" fail-over between ports if both are plugged in. Swapping ports after the unit powers on still requires a restart of the unit.

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Q:
Will the new units work over low-bandwidth links?
A:
Yes, but they will not work on a dial-up connection. The minimum requirement is DSL/Cable Modem. The recommended bandwidth requirement is 300kbps.

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Q:
Can I attach 2 monitors to one Sun Ray 2FS?
A:
Yes, the Sun Ray 2FS virtual display client has two DVI ports which will enable you to connect two monitors to a single Sun Ray (Xinerama).

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Q:
How do I configure my Sun Ray 2FS to work in Dual-Head Xinerama mode?
A:
Connect two monitors to the Sun Ray 2FS ultra-thin client and then power up the Sun Ray and the monitors. Sun Ray Server Software will then auto-detect the resolution of the monitors.

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Q:
How does the Sun Ray 2FS determine the monitor resolution in a Dual-Head (Xinerama) environment?
A:
The top DVI connector defines the session resolution. The top DVI port will drive the left monitor and the bottom DVI port will drive the right monitor. We highly recommend that you use two fairly compatible monitors with the same resolution.

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Q:
What is multi-head?
A:
A multi-head group consists of 2 to 32 Sun Ray units controlled by one keyboard and mouse. The multi-head feature on the Sun Ray units enables users to control separate applications on multiple screens, or heads, using a single keyboard and pointer device attached to the primary DTU.

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Q:
Can I use the Sun Ray 2 and the Sun Ray 2FS in a multi-head environment?
A:
Yes. When using the Sun Ray 2FS, there are 2 options you can use to create a multi-head configuration. The first option is to use 2 Sun Ray 2FS units and connect a display to each of the top DVI ports. This will result in dual head configuration with one toolbar per screen. The second option is to use 2 Sun Ray 2FS units and connect 2 displays to each unit. In this case, each display connected to the top DVI ports will have a toolbar. [Multi-head environments without Xinerama will result in a separate tool bar per Sun Ray 2FS].

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Q:
What happens when I hot-desk between a Dual Head Sun Ray 2FS to a Sun Ray 170/Sun Ray 1g/Sun Ray 2
A:
It will only hot-desk smoothly to another Sun Ray 2FS configured in the same way. Display resolutions should be compatible for height:

1920x1200 and 1920x1200 will work fine @ 3840x1200
1920x1200 and 1600x1200 will work fine @ 3520x1200

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Q:
What happens when I hot-desk between a high resolution Sun Ray to a low resolution Sun Ray?
A:
The desktop will not re-size and the desktop display will pan and scan on the low resolution Sun Ray.

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