Key Industries
BEA is a software infrastructure company, not an application provider. The BEA
WebLogic E-Business Platform can be used in any industry, to support any type of
business, and to drive just about any type of application.
Is WebLogic an industry-specific platform? No. It is a platform for building and
running an e-business, no matter what industry you're in. But of course specific
industries and vertical markets have specific needs and challenges, and
different applications and solutions to meet them. As a result, different
industries may find certain capabilities of BEA infrastructure more relevant
than others, and tailor the power of the platform to their particular needs.
Financial Services includes banking, capital, and insurance. As regulatory changes, mergers, and acquisitions bring these three sectors together, firms are faced with a challenging situation: They are struggling to grow larger and to accommodate much more complex operations, and yet at the same time they are intently trying not to neglect profitable customers and business niches. The BEA Weblogic E-Business Platform helps large Financial Services firms continue to grow by managing complex global operations efficiently. Small Financial Services firms use BEA to focus on profitable niches while providing a broad range of services through partnering. A variety of Financial Services firms-whether large or small, and whether from banking, capital, or insurance backgrounds-use BEA to support powerful new ways of linking and interacting with external regulatory agencies and financial markets while still managing to turn each customer transaction into an enduring, mutually profitable relationship. E-Government is about serving citizens more efficiently, whether that means providing automated access to social services and to routine information or enabling direct access to relevant decision-makers. Of course, the public expects the same kind of around-the-clock services and personalized experience they get from visiting private-sector sites. And, since governments must compete with the private sector to hire and retain IT staffs, leading technology in a standards-based environment assures both high performance and a pool of available people. More broadly, governments that support e-commerce help foster a surrounding economy of Internet businesses that add to the tax base. From serving the community to developing the economy, e-governments that use the BEA Weblogic E-Business Platform make everyone a winner, regardless of the outcome of the election. Winning in the retail space means generating loyalty and repeat consumer traffic. These goals can only be achieved by providing superior service, within the limits of competitive prices. Yet it is growing more difficult for retailers to provide excellent service because consumers increasingly want to purchase goods from a variety of venues, including the Web, catalogs, and of course, real stores. To meet this need, traditional retailers are adding an online presence-either by creating one and then trying to integrate it later, or by acquiring a dot.com "e-tailer," which gives them infrastructure but also gives them a whole new set of systems to incorporate. What's more, to add yet another integration challenge, even dot.com e-tailers still rely on traditional wholesalers to provide inventory and distribution services. To guarantee that consumers get what they want, when they want it, and to make sure those customers come back again, retailers use the BEA Weblogic E-Business Platform to ensure a seamless, efficient supply chain, and to provide a highly personalized experience. Telecommunications carriers and service providers continually launch new products and services and the worldwide growth in landline, wireless, and broadband usage means that customers steadily consume higher levels of infrastructure. As competition increases, winning carriers focus on quality of service-their customers' ability to make a clear phone call at any time and to obtain new services as their needs change. This means powerful networks must manage and optimize system performance while simultaneously capturing and integrating customer information so that personalized services can be offered and new services can be targeted. This is why all the telecommunications companies on the Fortune 1000 and Global 500 use the BEA WebLogic E-Business Platform to manage their networks and provide superior customer service. Whether companies move people or boxes, the challenge is the same: ensuring space is available, the price is correct, and the loved one or item is delivered on time in the most efficient way possible. Not only must hundreds of logistical factors be considered, but all the various users need the information to be presented in a personalized way, whether the information is a corporate discount, the recognition of a frequent traveler, or the progress of a shipped item in transit. That is why so many of the major transportation companies rely on the BEA WebLogic E-Business Platform to handle their logistics and to keep track of relevant information about their customers. |
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