SUN AND BEA

Service and Support

Sun Joint Support Center for BEA Infrastructure SoftwareDownload Now!

 
 

Consulting Services
BEA provides a suite of consulting services that will enable you to quickly transform your business into an e-business. BEA consultants have the deep product knowledge and experience to design, develop, and implement solutions right the first time. And we provide full knowledge transfer to your team throughout your projects so your internal developers will become proficient faster.

 
 

BEA Education Services
With today's competitive e-commerce driven market, there is an increasing need for companies in all industries to quickly and effectively acquire and adopt new technologies like Java, Enterprise JavaBeans, and XML. BEA Education Services delivers integrated, client-driven education solutions which provide an end-to-end curriculum on e-commerce technologies, that helps assure success with BEA products. Courses are offered in various formats to meet client needs.

 
 

Customer Support Services
From world class experienced Customer Support personnel to leading edge globally linked support centers, BEA has the knowledge, resources, and flexibility to meet your organization's needs. We will provide you with detailed technical assistance, answer your questions, and manage the resolution of your problems.

Customers can login to our on-line support site to access BEA WebSUPPORT, our searchable knowledge base of technical tips and FAQs, on-line documentation, release notes, product update order forms, and downloadable BEA software. BEA EvalNET provides Support Newsgroups, online technical resources, and access to BEA's team of Technical Support Engineers via BEA WebEvalNET.