Sun and Vignette

For many enterprise organizations, the Web is the first and most important point of contact with customers and prospects. You need to deliver value to your customers, while making the Web a place where people can connect with you anywhere, anytime, and from any device. By enabling customers to talk to each other, and delivering next-generation Web solutions, Vignette can help improve customer interactions by delivering highly personalized, participatory online experiences.

For more than 10 years, Vignette has played an integral role in the evolution of the Internet and the Web. Today, Vignette's solutions power some of the world's most well-known online brands and enable organizations to interact more effectively with customers.

Alliance Overview

Sun and Vignette have worked together for years, continuously strengthening their alliance to deliver innovative solutions that power the Internet and the Web. In fact, most Vignette solutions are developed completely on the Java platform. As a testament to the strength of the alliance, when Vignette needed a solution for identity and access management for their Digital Services Hub, they naturally turned to Sun, a trusted partner and leader in the identity management market place.

Solutions At a Glance

Next-Generation Web
Vignette's Next-Generation Web solution is expressly designed to help organizations provide continuous and pervasive customer experience across all touch points, throughout the customer lifecycle. An integrated suite built on Vignette's core products - including Vignette Content Management, Vignette Portal, and Vignette Collaboration - the Next-Generation Web solution integrates social networking, personalization, analytics, e-commerce, device recognition and other enterprise-class Web applications to enable organizations to make stronger, more profitable customer connections.

Digital Services Hub
Digital Services Hub is an extension of Vignette's Next-Generation Web solution for the Telecommunications, Media, and Entertainment industries. This solution addresses the challenges organizations face as they attempt to manage, secure, deliver, and sell digital assets that they own or obtain from third-party content sources. Vignettes contribution includes content, asset and catalog management, community services, and content presentation. Select Vignette technology partners, including Sun, complete the digital services architecture with such capabilities as device detection and rendering, digital rights management, storefront and merchandising/commerce services, and identity management.

Imaging and Workflow
Vignette's Imaging and Workflow solution is intended for organizations that need to incorporate content-based business processes into their online customer experience. Vignette's solution helps these organizations move content from physical to digital formats, even at very high transaction volumes. The solution also automates the business processes that surround and affect that content. As a result, organizations can have a single view of all customer content, including forms, correspondence, e-mails, faxes, and statements. Customer service is improved as customer-facing employees and partners can immediately access all content connected to the customer.

Healthcare Industry Solutions
Hundreds of healthcare provider organizations, serving millions of patients, rely on Vignette-powered solutions to help improve the quality of their care, increase patient safety, improve patient satisfaction and reduce their costs. Vignette's healthcare solutions have demonstrated value to clinicians, patients, and employees at large.

What's New

Webinar - Delivering A Better Customer Experience
Join Vignette, Sun, and ioko as we discuss how your organization can to manage, organize, recommend and deliver rich content in any form through multiple channels.

Feature Story - Deliver personalized, rich multimedia content to any Web-enabled device.
By leveraging key Sun technologies, Vignette's Digital Services Hub enables companies to effectively market and present the most compelling content and services to their customers, when they want it, where they want it.

Vignette and Sun - Digital Services Hub Solution Brief
Flexible, scalable digital content delivery for service providers.

Spotlight

Sun Partners in Healthcare
Vignette's Healthcare Imaging and Workflow solution with infrastructure and data management technology from Sun, provides clinical users with access to a comprehensive patient record.

Vignette Applications Integrated with Sun Java System Access Manager
The integration between Java System Access Manager and Vignette applications enables you to deploy centralized policy-based authentication, authorization, and Web single sign-on services.

Java System Portal Server Vignette Portlets
Portlets jointly developed by Vignette and Sun for Vignette Content Management and Enterprise Collaboration Services.